Question about Brother MFC-9420CN All-In-One Laser Printer
We keep getting an error message when the printer fax scanner recieves a fax saying Check Paper Size Reload Correct Paper. It has the correct paper in it and it is set to auto format the documents it recieves. It also keeps printing the same fax page it has recieved over 24 hours ago over and over. I can't find anything in the book to help with this problem. Help am ready to do a sceen from Office Space on it.
I've seen this before...
The machine is calling for legal sized paper and it thinks it has it in the paper tray. Check the back stop that is inside the paper tray. It should be a green guide that is closest to you if you pull the tray out. You may have to lift up a flap on the end. Make sure that the paper stop is on the correct paper size for what is in the tray. Hope this helps. Let me know if you need any more assistance.
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Posted on Nov 25, 2008
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Posted on Jan 02, 2017
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