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My Freecom 400G external Hard-drive model code PSOAAD is no longer being recognised by my Dell Inspiron 6000. My printer is fine so it can't be the USB port and the external hard drive is powered up and humming nicely; and yet I can't see it in My Computer'. Am I doomed, has it just broken or is there something more complicated going on here?

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  • dfsdfsd378 Jan 19, 2009

    same problem here. Worked fine for ages then suddenly cant recognize the device. When it does only lasts about 10 minutes then cuts out again. Any ideas?

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6 Suggested Answers

bluegreenash
  • 657 Answers

SOURCE: dell precision not recognising usb 2.0

sounds not,  some of the older systems only have 1.1, Usb 2 is not all that old (about 2-3 years).
you can upgrade to USB2 bu adding a USB2 PCI card to your system, this would give you some ports on the back and it may be possible to link the ports on the front to the new PCI card to upgrade those as well (depending on how they are connected to the mobo)
you can get USB2 cards with a Pin header which would allow for a pin block connection.

Posted on Oct 25, 2007

  • 75 Answers

SOURCE: Freecom 400 GB external hard

hi there,
sounds like you have a hardware problem...you should look into trying this drive on another system to see if the same thing is happening without the drive software ...and if it works try to recover all your data from this drive as soon as possible...hardware problems are most time intermittent ... so they work now then say after a while they stop...

Posted on Apr 13, 2008

  • 103 Answers

SOURCE: USB port problem

I would try first of all making sure that all of your drivers are up to date. I am saying this because it is always a good first step, but I am not 100% confident that this will fix it. There are a few updates that are listed as URGENT for your specific computer. The link to your drivers is below. The main one that concerns me is the Intel Chipset Driver located under chipset. This is listed as URGENT and may be a solution to your problem. The chipset is part of the motherboard that can be responsible for controlling your USB ports. If this does not remedy the situation I would contact Dell support for a possible solution.


http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PLX_GX620&os=WW1&osl=en&catid=&impid=

Posted on Apr 24, 2008

  • 10 Answers

SOURCE: freecom

I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

Posted on Jan 02, 2009

  • 51 Answers

SOURCE: 400GB Freecom external hard drive stops functioning itself.

I assume you are running windows operating system. You need to uninstall all your usb devices. Go to computer manager/device manager and select all USB devices and unistall them. Go to the start menu, click on run type compmgmt.msc. Find all your USB devices on the right side. Follow the instructions for each device to uninstall them by double clicking and then select uninstall. once you uninstall, click on the icon to scan for hardware changes located on the sub menu. Your operating system should recognize new hardware or reboot and the operating system should install them automatically again. After you reboot, logon do not connect the harddrive until you are logged in completely. The operating system should recognize a new device and install it automatically. I hope it helps.

Posted on Mar 10, 2009

  • 8909 Answers

SOURCE: I want to boot from an USB thumb drive. I know it

Most modern mother board will boot from USB devices as long as the USB is included in the boot list of the BIOS and first in line regardless of OS.
Set your BIOS to boot from USB and off you go.

Posted on Dec 29, 2010

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Hi,

oh dear it sounds like the hard drive may of failed.

The clicking is generally the head hitting the end stop.

In the past I have managed to recover drives just long enough by sticking them in the freezer for 24 hours, taking it out and hooking it back up an hour or so later.

Or the drop fix occasionaly works, drop the disk in a flat surface from a couple of feet high.

If you try either of these its entirely at your own risk but failing sending it off to a data recovery house theres not really much you can do I am afraid.

Sorry I couldnt of been more help

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Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
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Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

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