Question about HP Photosmart 2610 All-In-One InkJet Printer

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Alignment failure When I attempt to print in black it either comes out red or nothing at all. I tried a print test and an alignment test. The print test came out fine, but when I tried the alignment test, it said alignment failure. Check the device documentation for details. I would try to uninstall and reinstall it again but I can't find the CD. Help!

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Re: alignment failure

Hi kelbel, Here is the HP link the software downloads for your device. Click on the link for your operating system and select either the full feature or basic feature software download. Your CD had the full feature but at 276MB you may prefer the 37MB basic download instead. Let us know if you need anything else and don?t forget to rate the post.

Posted on Jan 05, 2007

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Check the settings in Windows Print Manager.

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Why does my HP Deskjet F4280 Show an E in the Start/Copy screen??

Regarding your recent inquiry about the HP 60 cartridge error message ("E in display window") and inability to print with your HP Deskjet F4280 printer, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself (please note that it is very rare for both ink cartridges to electrically fail at the same time). An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; these same failures can (and frequently do) occur with brand new ink cartridges.* To help identify the root cause, please run the 'Tap 41' cartridge's electrical / diagnostic tests below (refer to B. and C), this will identify which ink cartridge is causing the issue:

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

As a temporary workaround, or if you are unable to determine which cartridge is causing the issue, remove one of the ink cartridges from the printer....this might place the printer into the 'single cartridge printer mode'....print jobs may then be executed from the computer (only):

An internal electrical failure of a cartridge can be confirmed by performing the following corrective/diagnostic steps:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding:

B.Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test: (HP 60 - Deskjet F2400/F4400/F4500 models)
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    2.Release the Power button.
    3.The 'Tap 41' diagnostic test print should print. (HP 60 - Deskjet F4200 model)
      1.While holding the Power button, press Cancel (X) button 4 times, then press the 'Resume' button once.
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        --- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout. (HP 60 - Deskjet F2400/F4400/F4500 models) (HP 60 - Deskjet F4200 model)

        ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For any additional questions please contact us directly:

To purchase the lowest cost ink cartridges available in the USA (remanufactured in the USA) please visit:

-Thank you

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Black ink will not print

Have you tried setting the color to black cartridge only. You may be printing the black with a combination of colored inks. I occasionally have a similar problem. Sometimes I can get the black to work by taking a paper towel dampened with distilled water and holding it against the cartridge print head until I see black ink coming out. Replace the cartridge and try printing again. If this doesn't work try a new cartridge and run through your Printer Settings, making sure they are all set properly.

Mar 17, 2014 | Hewlett Packard Printing & Imaging HP...

1 Answer

My HP OfficeJet L7680 just stopped printing ANYTHING black. I change the black cartridge twice.I cleaned the printer heads, aligned it and still it will no longer print anyhting in black. When I do a test...

It sounds like your printer setup has changed to generating black by MIXING the color inks... if you run out of the cyan and yellow it will do red in spite of how many changes you make of the black cartridge.

Investigate the setup for the printer to make sure it is set for black from the black cartridge.

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Printer only prints in red!

In this case, i would request you to follow the bellow steps:
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I Hope by following above steps, your issue will resolved.


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Red will only print on test page.

So what you need to do is clean the cartridge from the printer all the three steps cleaning..(clean cartridge,prime cleaning,intermediate cleaning)..
once the cleaning is done..try to make a copy..if its still the same..change both the ink cartridge and then try to make a copy..if it resolves the issue then cartridge is defective..if it does not resolve the issue then printer is defective..

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two option:-

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Black printing morphs into red after black ink cartridge installation

Your printer creates it's black by using ALL the colours together. This effectively gives a very dark purple rather than black.

It sounds like you have a colour cart that is drying up or may be struggling to get enough air into the cartridge. Make sure you have removed any tape over the vent holes if you are using compatible inks. If not then try running a couple cleaning cycles via the button panel/driver.

If you alter the settings in the driver by going into START - PRINTERS AND FAXES and then right click on your 2610 and select PROPERTIES - the changes you make in here will be set as the default settings for each print job.

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