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Are you referring to the voice mail on your cell? What company do you have service with? If using cell, you may be able to try dialing 611 and then press the send or call button. then select the option for reset password. (When you received the phone, were you able to put it in your name with your account info? If so, you may be able to provide answers to the security questions with your account to reset your password.) Let me know if this helps.
Depending on what type of voicemail you have installed this should be the way to setup your voicemail. Typically if you dial your voicemail extension and press * when the main greeting starts it will ask you for your mailbox number. Usually your mailbox number is the same as your extension number and you password is defaulted to your extension number plus 997. If your password doesnt work you will have to go into the administrator mailbox which is 999. the password is usually 999997. Go to option 8 on menu then option 4. this will reset your password on your mailbox to default. Also included a website with Toshiba manuals. Hope this helps.
first press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select mailbox . input the mailbox # whichis usually your extension # and press ok . you will see reset password option. press yes or ok and hit release . next time you log in now your password is four zeros and then you will be prompted to change your password .. any four digits just cant begin with zero.
Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.
Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com
Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.
ACCORDING TO THE MODEL NUMBER THIS PHONE DOES NOT HAVE AN ANSWERING DEVICE. IF YOU HAVE VOICEMAIL - YOU MUST HAVE THE PHONE COMPANY'S SERVICE FOR VOICE MAIL. IF YOU HAVE A STUTTERED DIALTONE WHEN YOU HAVE MESSAGES THEN IT PROBABLY COMES FROM YOUR TELEPHONE COMPANY. CALL THE PHONE COMPANY AND ASK FOR INSTRUCTIONS TO CHANGE THE GREETING ON VOICEMAIL.