Question about Dell HK395 Computer Speakers

3 Answers

Left speaker not working

My left speaker (one without volume control knob) only works at certain volumes from the speaker. It is generally faint, but at about 3/4 volume max it works and about 1/8th volume max it comes in crystal clear, anything else it is barley there. I doubt they are still under warrenty, so any way it could possible be fixed would help. Thanks. P.S. Tried everything logical, (headphones work fine, ran the diagnostics for the audio and even then, didnt come up good with the speakers and the lady saying "left speaker, right speaker") Any help would be appreciaed.

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Can some one tell me where I can buy a volume switch

Posted on Oct 18, 2013

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I have this same problem and it isn't the volume switch because I have two sets of these and tested a different known good set of satellite speakers and got the same results. I changed out the subwoofer and everything worked. So I am guessing there is an issue with the left channel coming out of the subwoofer.

Posted on Aug 17, 2008

  • mark smith
    mark smith Oct 18, 2013

    can some one tell me where i can buy a volume switch

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Hi Dellhelp, this sounds like a defective volume switch to me. If you're handy with tools and have a soldering iron you can probably pick up a suitable replacement switch for $5 and spend 30 minutes installing it. Or for around $20 on Ebay you could buy another working unit. I wouldn't really recommend spending much time or money trying to fix them and if you do buy another set you can keep your old ones for parts :) http://search.ebay.com/search/search.dll?cgiurl=http%3A%2F%2Fcgi.ebay.com%2Fws%2F&fkr=1&from=R8&satitle=hk395+speakers&category0=&submitSearch=Search Let us know if you need more help and don't forget to rate the posting.

Posted on Jan 05, 2007

  • mark smith
    mark smith Oct 18, 2013

    where can i get it for 5

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Older technics SA-GX100 sometimes left or right speaker will not work until volumes is cranked up


buy some turner cleaner or electrical contact cleaner(radio shack) with the power off take the volume knob off spray into the area where the knob goes(the little metal post) turn the post back and forth with your fingers or needel nose plyers several times (over time dust and dirt build up makes a bad connection) you may have to do this a couple of times dont worry this stuff drys realy fast this should do the trick

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Hi,
Looks like your volume control switch is not working on the left side, you can check it by tapping the knob on the volume control and sound will come out on left side.
The only way to get the sound again is to replace the volume control or pull out the volume control and open it up to clean the contacts in it.

Hope that helps you out!
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I've been having the same problem actually.

In my situation, turning the volume up and down using the speaker volume control will fix the problem. I only have the faint volume problem at some positions of the dial. turning it up usually fixes it. I'm thinking that opening it up and cleaning it might fix the problem (it used to work with an older set of Creative speakers i had).

If that doesnt work im going to try to get a new remote from logitech.

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hi shalinisharm go to control panel and then double click sound and adiuo devices and then clik volume it is held on the top then click speaker volume their is left and right tow volume control for the speaker keep at full click ok anthen clik apply then ok now check it then u have same problem or any problem send me at navas1405@gmail.com

Jan 26, 2009 | HP (5185-6477) Motherboard

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No sound


This issue could be caused by any of the below reasons.
  1. Sound card does not work
  2. Speakers are not connected properly
  3. No power to the speakers
  4. Volume on speakers turned down
  5. Volume on sound card turned down
  6. Bad hardware
  • make sure the speaker setup is correct. It is possible that during an installation of another program that the speakers software setup was changed causing issues with your sound. To do this follow the below steps.

  1. OpenControl Panel
  2. Open "Sounds and Multimedia Properties" or "Sounds and Audio Devices" in Control Panel.
  3. Click the "Audio" tab
  4. In the Audio tab click the "Advanced" button under "Sound Playback."
  5. In the Advanced Audio Properties window make sure your speaker setup is correct. If you're not sure what to set this setting as, set it to the default "Desktop Stereo Speakers" option.
  6. If you changed this setting click "Apply" and close out of all windows.
  • Ensure that the sound card works properly by connecting either another pair of speakers to the computer, or a pair of headphones.

  • the left speaker will generally have a cable that cannot be removed from it. This cable should be connected to the other speaker (generally this cable has no color or is white / gray). The next cable is the line out cable, it is generally green in color and should go from the right speaker to the line out hole in the back of your sound card.
  • Finally, the power cable generally should be connected to the back of the right speaker, or in some cases, the sub woofer. The power cable can vary; while most speakers are in the above configuration, some speakers may also not utilize a power cable connection but instead have batteries, while other speakers that connect to the side of your monitor may use a portion of the power from the monitor itself (via another type of cable).


  • Most speakers will have a small LED (light) indicating if the speaker is on. Verify that if this light is present that it is illuminated.
If no LED is seen or the speakers don't appear to be getting power, verify the power cable is properly connected to a working outlet or if your speakers use batteries that the batteries are good. Finally, most speakers can be turned on either by using a button or by moving the volume knob from left to right.


  • Verify that the volume knob on the speakers is properly turned up. If you are un-certain what direction to turn the knob, play a long sound file or CD and while the sound is being played, adjust the knob left to right or up to down.


  • The sound is also able to be turned up and down through the software installed on the computer. Verify the sound settings in the software are properly turned up.


  • Finally, if all of the above recommendations do not resolve your issue and connecting another pair of speakers or headphones to the computer does work, it is likely that the speakers are bad. It is recommended that you contact the manufacturer of the speakers or computer for a new replacement.


Jul 16, 2008 | Audio Players & Recorders

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Dell MMS 5650 speaker Volume control


Since it has been working perfectly, you need you change the control knob, there may be a pershal contact that is preventing it from controlling the volume.

Jowinson

Jun 18, 2008 | Dell 5650 Computer Speakers

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The contacts on the volume control (potentiometer) get oxidized over time on any analog rotary volume control. With the power off, crank the volume control back and forth real fast for a minute or two, this will do the most cleaning of the contacts that you can do without access to the insides. Ultimately you'll probably need to sprary some tuner wash/tuner cleaner or other electronic parts cleaner in the know (with the electricity disconnected) and then work the knob back and forth. Tuner wash bottles are available at electronic specialty stores or radio shack and usually have a long extension tube (like what comes with WD40). You might be surprised where you can reach with the extension tube.

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