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We had a power outage and our computer hasn't been the same. Our business info is in QuickBooks Pro 2003 and when we go to open it it says "the computer does not find a "valid installation key code" and for us to uninstall then reinstall QuickBooks. I have the key code from original installation. Please advise, thanks very much

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Contact quickbooks directly, this is a quickbooks technical support issue and more than likely what has happened is someone else has regiteres quickbooks with the same key..

so you are either going to have prove to them you are the genuine owner of buy another

Posted on Nov 27, 2008

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Here is what I found:

Try these steps:1. On the computer that is receiving the error, test your Internet connection outside of QuickBooks by starting your Web browser and opening www.intuit.com.* If you cannot view this site, there is an issue with your Internet connection that does not involve QuickBooks. Contact your Internet Service Provider (ISP) for support.* If you can view this site, start QuickBooks.

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Source:
http://community.intuit.com/quickbooks/post/detail/dHHhyieBir3zw9abTJhmjm

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