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You're actually referring to the "broiler" elements. Most electric ovens have these at the top of the main oven space. (Some gas ovens are set up the same way, but many put the broiler elements in a bottom drawer.)
As their name implies, broiler elements are active only when you're broiling. They will not go on for baking.
Broiling is the process of cooking food by exposing it directly to a high heat source at close range. To broil a steak, for example, you would place the pan holding the steak on an oven rack raised to the top or next to top position in the oven (consult the manual) and set the oven to broil. The top elements will then turn on and cook the meat by direct radiation.
Most people, however, use ovens for baking far more often than for broiling. Baking is the process of cooking food (cakes, casseroles, roasts etc) by indirect heat. In other words you raise the oven to a certain temperature, put the food on a rack more in the middle of the oven, and let the surrounding heat cook it over time. When you bake the top broiler elements usually don't come on at all.
Since your oven has a separate element for bake and broil I would bet the bake element is burnt out or burnt electrical connection to the element. Make sure you disconnect all power to the range before checking.
Your bake element is probably open. When this happens the broil element may heat slightly when in BAKE mode and that is where your heat is coming from. First thing I would check is the connections to the bake element as well as the element itsef.
we can check a few things, first off you need to confirm 220v. to unit itself, ill assume you do, the top elements are working correctly.. sounds like a bad electronic control, what youll need to check is on the control itself, there is a wire labeled L1, then there will be a bake terminal, ill also assume L1 has 110v, other\wise the clock wouldnt be liting up, but if you carefully unplug the bake terminal and test terminal for power( it will have 110v, after you select bake andstart oven.