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Had to move scanner (HP Scanjet 4300C) while replacing room carpet. When reconnected, the scanner works as before, except the scaned image is black with no image. Did I break it, seems moving around harmed something in the scanner.

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Looks like something happened to the CCD when the scanner was moved. The CCD is what captures the image and it's not user servicable. Got to call HP for service.

Posted on Nov 25, 2008

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