Question about SanDisk Sansa m250 MP3 Player
When I turn on my mp3 player when it goes to the menu it stays, and doesn't want to turn off or put in songs
Reset, firmware upgrade
These are the most common methods for recovering Sandisk's Sansa Mp3Players. I have been almost universally successful in recovering Sansaplayers using one or a combination of these methods. These methods donot work if you are having synchronization or music format issues -they are for recovering a player that will not power up, freezes,flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to thecomputer and open Windows Media Player. Click on the Sync tab. Pulldown the drop down menu underneath the Sync tab by moving your cursorover the Sync tab and left clicking on the little black arrowunderneath the Sync tab. Highlight "Sansa 1GB" (wording may varyslightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmwareupgrade from Sansa - it updates the firmware and erases every song inthe player all at once. Note: this method doesn't work if already havethe latest firmware. Go to this website and click "Firmware Updater" tofind out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computerwhile holding the volume + button in. Keep holding the volume + buttonfor an additional 5-50 seconds. Windows should eventually go intorecovery mode and revive the player- it will pop up a window that saysFound New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methodsto get them to work properly. Disconnect your Sansa player BEFOREshutting down your computer.
-Tha Mp3 Doctor
Posted on Jul 06, 2008
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Posted on Jan 02, 2017
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