Error code 3511

If the ink cartridges and printhead are already in the printer, remove them, then reinstall them.

1. Remove the color and black ink cartridges.
2. Remove the existing printhead by lifting the latch in the center of the carriage. ...
3. Close the printer access door. ...
4. Follow Step 2 above to install the printhead and ink cartridges.

http://support.en.kodak.com/app/answers/detail/a_id/1309/~/error%3A-printhead-is-missing%2C-not-installed-correctly%2C-or-has-come-loose http://www.fixya.com/support/t26068323-its_telling_me_print_head_loose_or

I assume you have a Canon copier based on the E007 error code. The Fuser fixing film is torn and the Fixing film assembly or the entire fuser should be replaced. Very common issue.......You cannot reset that code without first replacing the part causing the code.

Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian

This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.

NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank

To resolve this issue you will need to clean the print head.

NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.

1. First verify the position of the ink cartridges:

a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.

b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).

- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.

- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.

Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.

When all the cartridges are installed, close the ink cartridge cover.

2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.

1. Press the INK key.

2. Press OK to select Test Print.

3. Press OK to select Print Quality.

4. Press the COLOR START key.

5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).

a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.

b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.

6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.

a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).

b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).

c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.

d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not

NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.

e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.

If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head

NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.

7. Test by printing the document that had the reported problem (wrong color printing).

Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:

• One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
• The protective tape is not removed from a new cartridge.
• Contacts on the cartridge are not making proper contact with the print carriage.
• The cartridge is remanufactured or refilled.
• The cartridge is defective.

one ink cartridge is out of ink but...

when we try to replace one of the color ink cartridges we get this error message:

ink cartridges cannot be recognized. make sure ink cartridges are installed correctly - how do I get the printer to recognize my full ink cartridge?

1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges

2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer

How do I resolve the error message "Calibration Page Not Found"? Error code: 3610 Question : How do I resolve the error message "Calibration Page Not Found"?
Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
How do I resolve the error message "Color ink cartridge missing or not installed correctly"?
Answer :
To resolve this error condition, reinstall the ink cartridge:

1. Remove the color ink cartridge:
   1. Open the printer access door by lifting from the front center of the unit.
   2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.
   
   If the electrical contacts do not have small marks:
   1. Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
   2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
   3. Reinstall the ink cartridge.
      
3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:

1. In the KODAK All-in-One Home Center, select the Help (?) icon.
2. Select Maintenance.
3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.

From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
Are they Canon ink cartridges?
Remove the cartridges, make sure that the tape is removed , and re-install them. Make sure they are seated correctly.

For future reference , these are the error codes for your printer.
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Follow the steps below to remove and replace the empty ink cartridge.

1. Turn the printer on.
2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door
3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
   NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge
5. Remove the new ink cartridge from the packaging.
6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
   NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge
7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch
8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
   NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On () button to turn off the unit.

• Disconnect the power cord from the back of the unit.
• Connect the power cord to the back of the unit.
• Press the On () button to turn on the unit.