Question about Xerox DOCUMATE 510 Flatbed Scanner

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I have lines through all my scans all of a sudden

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Hi,
If you lift up or open the auto feed you should gain access to a small sliver of glass underneath the autofeeder. Clean that glass with alcohol or some other glass cleaner. That should clear this up.

If any debris get on that glass the result is dark lines caused when the page travels over that part of the glass. Hope this helps. Let me know.

Posted on Nov 25, 2008

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Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

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In that case uninstall the software and install it again.

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