Question about Computers & Internet
I have a Sony Vaio laptop (PCG-K15). When I turn it on, I get an error that says ''SMART Failure Predicted on Hard Disk 0: TOSHIBA MK6021GAS-(PM) Warning: Immediately back-up your data an replace your hard disk drive. A failure may be imminent. Press F1 to continue.'' When I press F1, it says ''Operating System Not Found'' Unfortunately my CD drive hasn't been working for a while, so I do not have access to any of the recovery disks. I tried to use the F10 function, but nothing happens, I also cannot access the menu by pressing F8. The only thing that I can access (that I know of) is the BIOS menu (F2). I would love to try to recover the data on my computer if possible, but if not, is there at least some way that I can do a system recovery?
I looked through the BIOS and I was unable to find anything with SMART that I could disable. However, by trying different options in the BIOS I am able to get a different error message...I just have no idea what it means! By going through the Advanced Menu and into the Parallel Port Menu, I can disable the parallel port. Then when I restart I get the same SMART failure error, but after I press F1 I get a new message. ''For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.12 (010817). PXE-E61: Media test failure, check cable, PXE-M0F: Exiting PXE ROM. Intel UNDI, PXE-2.0 (build 082). Does anyone know what this means, or if its better or worse? Again, the main problem is I DO NOT have access to my CD drive on the laptop. I do however have an external CD drive which I attempted to install, however at the end of the installation, when I had to restart, this happened. So I don't know if it is properly installed on the computer. Is there any way to access this external hardrive to run the recovery disks. I tried to attach it through the USB ports, but to no success. I don't have too much experience with these kind of computer problems....Any help or suggestions would be great! Thanks!!
I'm afraid you have a hard disk problem, it has probably failed.
If you have entered your BIOS and the hard disk has been set to auto (detect) and when you boot up and you press F1 to continue and get a message "Operating System not found" then you have most likely a dead hard drive.
There is a slight chance you may be able to recover data from this hard drive. (A lot of users make a mistake of not backing up their data and eventually they learn from this mistake).
To try to recover your data, you need a USB adapter that you can attach it to your faulty drive and then you need to connect this USB device to a working computer. When you connect it to the computer, anf if you are lucky you will be able to see your hard as an external hard disc, if not then you are out of luck. There are companies that can recover data from dead hard drives, but it will cost you an arm and a leg for their service.
It sounds like you also have a faulty CD drive, without a working CD drive you will not be able to install Windows on a new hard drive in your Toshiba. Looks like you also need to by a new CD drive. This CD drive or your external CD drive has to be able to boot up as a first device to install the Windows CD.
Posted on Nov 26, 2008
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Posted on Jan 02, 2017
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