Question about Fine Digital FineDrive 400 GPS Receiver

10 Answers

Signals error and is then nonfunctional

Works fine thenafter a few seconds a loudsound and announces an unpardonable error and is inoperable.

Posted by on

  • 6 more comments 
  • brucemackay Nov 25, 2008

    After receiving the"fatal Error" notification I then unplug and then replug the GPS unit and it operates normally for 1-2 minutes before it recurrs.

  • brucemackay Nov 26, 2008

    Where do I find a Firmware upgrade? Where do I purchase a new SD card?

  • brucemackay Nov 26, 2008

    The questions posted on Nov. 26 have not been addressed.

  • brucemackay Nov 26, 2008

    Fine Drive Version 1.01.04
    Fatal Application Error
    Program IntelliNav.exe
    Exception Oxcoooooo5
    Address 01029EB8

    Gps reset did not help

  • brucemackay Nov 26, 2008

    How do I reset it, Wiz?

  • brucemackay Nov 26, 2008

    No help so far. The first expewrt said he encountered the same problem. Let's get him back, please.

  • brucemackay Nov 26, 2008

    Proton's advice sounds good, but 866-346-3344 is a non working phone.

  • brucemackay Nov 26, 2008

    I down loaded the FD 400 to my PC. How do I put it into my Fine Drive?

×

10 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Dear Sir/Madam,

Try to re-formatted my SD card. check the below link

http://www.fixya.com/support/t249593-fatal_error_message

Thanks
Good Luck

Posted on Nov 26, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

Your SD card/program is faulty. Unfortunately, the website does not offer any map downloads.

Best contact Customer Service to determine if a return is necessary. If repair service is required, you will be issued a Return Authorization Number. Contact Customer Service via email or call toll-free at 866-346-3344, 7 a.m. to 5 p.m. Pacific Standard Time, Monday through Friday. Please be prepared to provide the following information:

Unit's serial number
Your name
Street address
City
State
Zip/postal code
Country
Daytime phone number
Proof of Purchase
Problem you are experiencing


If it becomes necessary to send a product for repair or replacement, you must first receive a Return Authorization Number from Customer Service. Fine Digital USA is located at 3003 N. First St ., San Jose , CA 95134 , USA .

Or you can purchase a new SD card for $25 HERE.

Hope that helps!

Posted on Nov 26, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,183 Answers

Hi,
I would suggest call finedrive tech support, if the problem is not resolved after the reset of the equipment. It may need a software reload.


toll-free Customer Service line at (866)-346-3344. Technicians and representatives are available to help you Monday through Friday from 8 a.m. to 5 p.m
When contacting us, please provide the following information:

Unit's serial number
Your name
Street address
City
State
Zip/postal code
Country
Daytime phone number
Proof of Purchase
Problem you are experiencing

Thanks
proton

Posted on Nov 26, 2008

  • Mandeep  Singh
    Mandeep Singh Nov 26, 2008

    Hi,

    Apologise for the inconvenience, but that the only number they have listed on there website. The other way to contact them is by email, you can send them a email at

    help@finedigitalusa.com







    Thanks

    proton

  • Mandeep  Singh
    Mandeep Singh Nov 30, 2008

    Hi,

    Just wanted to know, were you able to resolve the issue.





    Thanks

    proton

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 435 Answers

Hi, You can purchase the SD map from here http://www.finedrive-acc.com/shop.cart?action=ITEM∏_id=6


Posted on Nov 26, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 174 Answers

Try to reset the device otherwise needs to be replaced.

Posted on Nov 26, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 53 Answers

Might be a corrupted firmware causing that error, try and find an updated firmware for it or software that is. if you cant find it let me know and i'll look for it myself. Thanks

Posted on Nov 26, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 64 Answers

I found a couple of thing you can try:

Resetting the GPS
The GPS reset function is helpful when the device doesnt
recognize your current location properly. If the device doesnt
recognize the current location for a while, please try the
following procedure before returning it to the retailer.

Park your vehicle at a safe place free of
obstructions
Select the Setting on the Home Screen.
Select the GPS Reset icon.
Tap the GPS Reset icon.
Allow up to 5 minutes for the Finedrive 400 to
locate a GPS signal
Contact Technical Support if your current position
is repeatedly not detectable

Setting Touchpad Calibration
In very rare cases, if the Finedrive 400 stops moving completely
and you cannot activate any of the buttons, it could be a
touchpad calibration issue. Use the touch calibration function
when touch pad is not working at all. Try the following
procedure before returning it to the retailer.

If you need access to the user guide you can find it here: http://www.finedigitalusa.com/2006/support/FD400_UserGuide.pdf

I hope this helps as I couldnt find any other info related to your error issue.

Posted on Nov 25, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,037 Answers

Its probably a bad SD card, if a firmware upgrade doesn't work, then try a different card, if that doesn't work, then we can look into other possible causes but the SD card is the best bet

Posted on Nov 25, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Please try to reset to the factory settings and then try to reconfigure.

Posted on Nov 25, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 69 Answers

It is a frimware problem. the same happened to me. there is an easy procedure to reinstall the firmware from the fine digital site. this is a common problem and you will have it fixed in a jiffy.

Posted on Nov 25, 2008

  • Stellyx
    Stellyx Nov 25, 2008

    you can find the site mentioned here

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No voice.


Does everything else work the way it should? I am assuming you have the voice announcements turned on. Try it with the voice announcements turned off and just audible cues turned on. If it doesn't sound right on that setting, the audio chip on the main board is bad.

Jun 24, 2011 | Garmin nuvi 780 GPS

8 Answers

Tom tom does not announce street names i have a tomtom one xl -s


The unit is supposed to announce street names but you may have to go into the settings and turn it on.

Aug 12, 2008 | Tomtom GPS Devices

1 Answer

I have a centrios bluetooth car visor speaker... and I cent remember how to get it in pairing mode so I can sync it with my new blackberry.


Pairing: Ensure speaker phone is off.
press and hold the MFB button for 5 seconds until LED blinks orange and unit announces "pairing mode on".
Go to the bluetooth section of your mobile phone and search for a new device. Once found "Centrios 1713165" follow the phone steps and enter 0000 to pair. Speakerphone is ready for use once it announces phone is ready. It should pair everytime it gets in proximity to the phone.

Sep 15, 2010 | GPS Devices

1 Answer

Decided to upgrade my software on my roadmate 1440 to ver 2.05 Rel 3. Process appeard to work fine except during the transfer to the roadmate my pc threw a delayed write error message. when this happened...


this is one of the perils of updating a magellan.

it sounds like the update has not taken. i suggest (if you havent already) you try the update again and if that fails, call magellan for a free replacement or repair.

Magellan will repair or replace any of their gps units rendered inoperable do to one of there updates regardless of the warranty (i assume you got this update off there site, because they will ask)

you can contact them at the number below

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971


bill

Nov 27, 2009 | Magellan RoadMate 1440 Car GPS Receiver

1 Answer

Gps will not announce street names, highway's, etc. Important note: it had been announcing this data since I bought the GPS in December but just recently stopped doing so.


You have to change the voice to a computer voice. Go to where you choose voices on the main menu Change preferences > Voice preferences > Change voice. Find a voice with the word "computer" in the name and select it. At that point you will be asked what you want to be announced. By the way, this is called "text to speech" in TomTom talk.

May 13, 2009 | Tomtom XL 330 Car GPS Receiver

2 Answers

No longer announces street names


Try settings; language and select one that says TTS,

Nov 08, 2008 | Garmin nuvi 260W GPS Receiver

Not finding what you are looking for?
Fine Digital FineDrive 400 GPS Receiver Logo

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fine Digital GPS Devices Experts

k24674

Level 3 Expert

7987 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

The Knight
The Knight

Level 3 Expert

68258 Answers

Are you a Fine Digital GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...