Signals error and is then nonfunctional

Dear Sir/Madam,

Try to re-formatted my SD card. check the below link

http://www.fixya.com/support/t249593-fatal_error_message

Thanks
Good Luck

Your SD card/program is faulty. Unfortunately, the website does not offer any map downloads.

Best contact Customer Service to determine if a return is necessary. If repair service is required, you will be issued a Return Authorization Number. Contact Customer Service via email or call toll-free at 866-346-3344, 7 a.m. to 5 p.m. Pacific Standard Time, Monday through Friday. Please be prepared to provide the following information:

Unit's serial number
Your name
Street address
City
State
Zip/postal code
Country
Daytime phone number
Proof of Purchase
Problem you are experiencing

If it becomes necessary to send a product for repair or replacement, you must first receive a Return Authorization Number from Customer Service. Fine Digital USA is located at 3003 N. First St ., San Jose , CA 95134 , USA .

Or you can purchase a new SD card for $25 HERE.

Hope that helps!

Hi,
I would suggest call finedrive tech support, if the problem is not resolved after the reset of the equipment. It may need a software reload.


toll-free Customer Service line at (866)-346-3344. Technicians and representatives are available to help you Monday through Friday from 8 a.m. to 5 p.m
When contacting us, please provide the following information:

Unit's serial number
Your name
Street address
City
State
Zip/postal code
Country
Daytime phone number
Proof of Purchase
Problem you are experiencing

Thanks
proton

Hi, You can purchase the SD map from here http://www.finedrive-acc.com/shop.cart?action=ITEM∏_id=6

Try to reset the device otherwise needs to be replaced.

Might be a corrupted firmware causing that error, try and find an updated firmware for it or software that is. if you cant find it let me know and i'll look for it myself. Thanks

I found a couple of thing you can try:

Resetting the GPS
The GPS reset function is helpful when the device doesnt
recognize your current location properly. If the device doesnt
recognize the current location for a while, please try the
following procedure before returning it to the retailer.

Park your vehicle at a safe place free of
obstructions
Select the Setting on the Home Screen.
Select the GPS Reset icon.
Tap the GPS Reset icon.
Allow up to 5 minutes for the Finedrive 400 to
locate a GPS signal
Contact Technical Support if your current position
is repeatedly not detectable

Setting Touchpad Calibration
In very rare cases, if the Finedrive 400 stops moving completely
and you cannot activate any of the buttons, it could be a
touchpad calibration issue. Use the touch calibration function
when touch pad is not working at all. Try the following
procedure before returning it to the retailer.

If you need access to the user guide you can find it here: http://www.finedigitalusa.com/2006/support/FD400_UserGuide.pdf

I hope this helps as I couldnt find any other info related to your error issue.

Its probably a bad SD card, if a firmware upgrade doesn't work, then try a different card, if that doesn't work, then we can look into other possible causes but the SD card is the best bet

Please try to reset to the factory settings and then try to reconfigure.

It is a frimware problem. the same happened to me. there is an easy procedure to reinstall the firmware from the fine digital site. this is a common problem and you will have it fixed in a jiffy.