Question about HP Photosmart C5180 All-In-One InkJet Printer

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Unable to scan

When I try to scan a document, I get 'refer to device documentation' error on the printer

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V\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Solution one: Make sure that the Digital Imaging Monitor is ready
The Digital Imaging Monitor must be running in order for the Scan To function to work. If it is running, the DIM icon ( unable to scan - 99813e5.gif) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock.
Figure 1: Notification area





Posted on Nov 28, 2008

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008








    v\:* {behavior:url(#default#VML);}
    o\:* {behavior:url(#default#VML);}
    w\:* {behavior:url(#default#VML);}
    .shape {behavior:url(#default#VML);}



    Normal
    0


    false
    false
    false







    MicrosoftInternetExplorer4









    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:10.0pt;
    font-family:"Times New Roman";
    mso-ansi-language:#0400;
    mso-fareast-language:#0400;
    mso-bidi-language:#0400;}

    Go to this link as this Document is Very Big :- http://h10025.www1.hp.com/ewfrf/wc/docum...




    This is Going to resolve Your issue.






  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    Go to this Link :-
    http://h10025.www1.hp.com/ewfrf/wc/docum...

    It will resolve ur issue


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