Question about HP Photosmart C5180 All-In-One InkJet Printer

1 Answer

Unable to scan

When I try to scan a document, I get 'refer to device documentation' error on the printer

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 183 Answers

V\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Solution one: Make sure that the Digital Imaging Monitor is ready
The Digital Imaging Monitor must be running in order for the Scan To function to work. If it is running, the DIM icon ( unable to scan - 99813e5.gif) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock.
Figure 1: Notification area





Posted on Nov 28, 2008

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008








    v\:* {behavior:url(#default#VML);}
    o\:* {behavior:url(#default#VML);}
    w\:* {behavior:url(#default#VML);}
    .shape {behavior:url(#default#VML);}



    Normal
    0


    false
    false
    false







    MicrosoftInternetExplorer4









    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:10.0pt;
    font-family:"Times New Roman";
    mso-ansi-language:#0400;
    mso-fareast-language:#0400;
    mso-bidi-language:#0400;}

    Go to this link as this Document is Very Big :- http://h10025.www1.hp.com/ewfrf/wc/docum...




    This is Going to resolve Your issue.






  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    Go to this Link :-
    http://h10025.www1.hp.com/ewfrf/wc/docum...

    It will resolve ur issue


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

UNABLE TO SCAN - "NO SCAN OPTIONS - REFER TO


Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

Jan 09, 2011 | HP Photosmart 3310 Printer

2 Answers

Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

When attempting to scan document or copy a document on Photosmart all in one seriers I receive an error message "Scanner failure unable to scan or copy"


try to remove and re install driver, and look into device manager if scanner detected. if not restart you pc and when found new hardware popup browse driver manually.

Apr 10, 2010 | HP Photosmart 3310 Printer

2 Answers

Won't print


Ink system has failed. Unable to print. Refer to printer documentation. Error:Oxc18a0101

Mar 29, 2009 | HP Printers & Copiers

2 Answers

Need to scan - unable to on my HP officejet 5610xi All-in-One


open control panel -> go to scanners and cameras -> start the hp officejet 5610xi -> then it should start enjoi :)

Jan 20, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Unable to scan from 5100 to computer


sure..hope this is still not the case..some answers might be here

http://tinyurl.com/6qcpgy

May 20, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

222 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96333 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...