Question about HP OfficeJet V40 All-In-One InkJet Printer

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Fax error cant receice fax - HP OfficeJet V40 All-In-One InkJet Printer

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For Troubleshooting:

Disconnect all equipments using the phone line
Connect the FAX directly to the wall jack

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Posted on Nov 25, 2008

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Why cant I send a fax


Hi,
I share a informative links please visit and check it your error options.
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Cant send fax


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

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5. Now press the "Right Arrow" button and choose "9600 bps."

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To disable "Error Correction," please follow the steps given below:

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1 Answer

When trying to fax connects ok but comes back failed error 388


A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

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ERROR MESSAGES


nthemba- all the error codes you see indicates phone line condition or error at reciving fax's end. For more details you can refer to

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&lc=en&dlc=en&cc=us&product=79477&rule=17804&lang=en

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