Question about Lexmark 4227 Matrix Printer
Our client has a Lexmark 4227-200- connectivity 10/100. The network sees the printer- the green light is on-printer queue is cleaned out- the yellow checkmark light stays on- will not recognize that paper is in the printer-
we have done all of the troubleshooting over the phone- is there a cold reset f this printer, or do you have a suggestion on a repair technique? Any ideas or suggestions will be greatly appreciated!!!!
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Posted on Jan 02, 2017
SOURCE: Lexmark Z45 printer won't print
I am the same user as the guest above, I just found a solution. I took mine apart. I found that (when looking at the unit from the front with the cover off with the gears on the left) the 3rd gear from the bottom left had a crack in it. It was the gear that turns the 4 large round rubber cylinders from underneath the paper. Anyway, I kept turning on/off until the crack was on top and then I dropped a drop of Super Glue (red cap version for use on Rubber/Plastic/etc.). I put a little pressure on it using 2 thin screwdrivers in the gear teath to compress it but in looking back I don't think that was necessary. I think the crack in the gear was causing mine to slip so just making it solid again helped enough to make one work like normal again. I'll see how long this holds up. Good Luck. Scott.
Posted on May 26, 2008
SOURCE: paper jam
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Sep 10, 2008
try taking the cartidges out and ensuring the cellophane wrapping is removed (completely). You better hope your internal wiring housing isn't jacked up because you're screwed if it is. You may as well smash it on the street, honestly. However, there is still hope. take the housing screws and remove the housing unit. There should be a green and blue wire connected to a chip. Take rubbing alcohol and a Q-tip and swab the **** out of the base where there may or may not be solder. If you have any flux, dab a pin size amount over ALL the connections inside and the CAREFULLY put everything back together.
If you are screwdriver retarded, then bring it to the mall and have someone look at. That way, when they take you for $50-$100 and tell you it's garbage, you don't have to walk far to buy another printer.
Posted on Nov 08, 2008
Operating System Printer Driver Installation Procedure
NOTE: This procedure involves driver installation and port creation using Microsoft's Standard TCP/IP printing.
Step Action Click on Image 1 Click on the Microsoft logo start button. 2 Click on Control Panel. Image 3 Click on Hardware and Sound. NOTE: Classic Mode users can double-click directly on the printer icon. Image
4 Select Add a printer.
Click for Image 5 Network installation
Select Add a network, wireless or Bluetooth printer (for direct IP printing, network print queues - \computernameprintername, etc.)
NOTE: For printers connected via LPT1 (parallel), select Add a Local printer (e.g. IEEE- 1284 compliant printer cable, etc.)
Image 6 Observe Searching for available printers...
Upon completion, select (highlight) your printer, and click Next.
Your printer's IP address will be displayed under the printer description. Use the IP address obtained under Recommended above.
Available Windows Vista Search options:
Image 7 Observe Detecting the TCP/IP Port...
NOTE: Windows will automatically move to the next page when the detection is finished.
Image 8 Observe Detecting the driver model...
NOTE: Windows will automatically move to the next page when the detection is finished.
Image 9 The Printer name will appear, click Next.
Optional: If youwould like a distinctive printer name and do not want this printer tobe your default (i.e. main) printer, enter a different printer name and deselect Set as the default printer. Image 10 Observe Installing printer... Image 11 Upon completion, a Windows test page will print. You can verify the printer's installation by opening the printer's window.
Posted on Feb 23, 2009
I know you posted this in May, so have probably given up and bought a new printer by now, but I thought it worth mentioning that I had the same problem exactly (though without the same number of iphones and laptops!).
Buried away in some documentation on the driver CD, is the fact that the X4875 can't communicate with a secure wireless network that uses a TKIP algorithm - it can only handle AES. My router used TKIP out of the box, and I never thought to change is, especially as it's stronger than AES. However, changing it to AES solved the problem.
By the way, if you're using Vista, you may find that you have to run the install package in Windows XP compatibility mode, and then when the install is complete, manually change every .exe under c:\program files\lexmark\.. to run in XP compatibilty mode too. Works for me (Vista Business), but didn't work wirelessly at all before. Good luck,
Posted on Jul 13, 2009
Tips for a great answer:
Jul 30, 2012 | Lexmark Pro901 All-In-One Inkjet Printer
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
You may also try to update your printer
driver by visiting the Lexmark website at http://bit.ly/hsBChY. Select your operating system,
download and execute the file.
Feb 10, 2012 | Lexmark X5495 All-in-One &USB...
This model has an operator panel with six lights and two buttons. It has Cancel button, Continue button, Ready/Data, Toner Low, Load/Remove Paper, Paper Jam and Error light. We would like to know which light on the panel has a red light.
Please provide us information and we
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Apr 18, 2011 | Lexmark X4650 InkJet Printer
The computer can not detect the printer for a number of reasons and this can be resolve by check the connection between the printer and computer. Please make sure you are using the recommended USB or Ethernet cable (network connected). Check the cable connections to the printer to make sure they are secure. For more information, see the setup documentation that came with the printer.
If connected to a network, make sure that the printer is connected to the network. Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.
For further assistance, please call Lexmark Technical Support.
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