Question about Avaya Corded Phone avaparp18d

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Programing Ayava partner - 18d Phone

I'm trying to change the default line that picks up when you want to make an outgoing call. How do I do that?

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I need to activate the ringer for tranfered calls, at the moment the transfers go straight to voice mail.

Posted on Jul 12, 2013

From extension 10 or 11
Press feature 00
LEFT INTERCOM
LEFT INTERCOM
RIGHT INTERCOM
Enter the extension number of the extension you need changed.
press ** (start, star)
then the order you want the lines to get picked up (if you want to grab line 4 then 3 then 2 then 1, upon going offhook, press "** line 4 line 3 line 2 line 1)
Then ** (star, star) when done

When finished, press feature 00 to get out of programming.

Posted on Jan 03, 2009

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My company has an Avaya phone system that uses Partner 18d phones. When you pick out the receiver the phone would go to one of our 4 outside lines, but recently on ext. 10 when you pick up the receiver it...


http://dstech1.com/changing-the-line-that-is-picked-up-when-you-lift-handset/

All releases of Partner
Lets say that you currently pick up line 1 to make an outgoing call, but you want to pick up your last line (in this case we will say we have 6 phone lines).
This feature is called "Auto line select"
To program Auto line select:
From extension 10 or 11:
Press feature 00
LEFT INTERCOM
LEFT INTERCOM
RIGHT INTERCOM
Enter the extension number of the extension you need changed.
press ** (start, star)
Then the order you want the lines to get picked up
Then ** (star, star) when done
When finished, press feature 00 to get out of programming.
So, in this example I would enter my extension number (22) and press ** (star, star) and press line 6, line 5, line 4, line 3, line 2, and line 1. Then I press ** (start, star) to signify that I am done programming Auto Line Select. And feature 00 to get out of programming.
Easy as pie.

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1 Answer

Phone static on the partner 18d


Is it on the same line? What about when you call other extensions, is there static?

If it is a line, swap that line and another. If you have static on the same line port, then it is a port problem of the system. If it follows the dialtone, the line from the phone company is the problem.

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When I pick up the receiver of my Lucent Partner 18D, it defaults to Line 4. How do I reset it so it will pick up Line 1?


Changing prime line access on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press ** then the lines in the order you want to access them.
press ** when your done the line access
Press feature "00" to logout

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For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

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1 Answer

Programing Ayava partner - 18d Phone


This will need to be done at Extension 10 or 11.

Press Feature 00
Press LEFT intercom, LEFT intercom
Press right intercom. Display will ask for an extension number.
Enter the extension number you want to modify.
Now it should say "program ExtXX"
Press * * (STAR STAR)
then touch the lines in the order you want to pick them up, when finished entering the order....
PRESS * * (STAR STAR)
Then Press Feature 00 to exit programming.


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1 Answer

Avaya 18D Change Number of Rings


Programming is done on extension 10 or 11
Press feature 00
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#506
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do the same for all lines
Cheers

Apr 13, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
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Press feature "00" to logout
Hope that helps

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Carl

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