Question about Philips GOGEAR SA6045 MP3 Player

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My Philips GoGear SA6045 displays a distorded main menu

Once I start my Philips GoGear SA6045 it displays the Philips logo and GoGear tag and then does it's quick update of the player and the main menu screen just shows distored blocks of where Philips icons or menus should be. Like it cannot display the animations or something. Just like a bad TV with distorted llines. You can see it animating because the lines are moving. Has anyone had this problem and have you found a download or app that can correct this or replace the main menu. I've done update after update, both firmware and drivers, still nothing. I also did a reset and tried the + and connect function and that did nothing either.

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  • malonzo2 Nov 25, 2008

    Well after much trial and error I finally got it to go into a repair mode and fix itself. Here is what steps I took to get it back online and into repair mode.

    1) Turn off the unit.

    2) Have a pin on hand and ready to push in the RESET button.

    3) Turn back on the player. As the player is just starting up push the RESET button.

    4) The player will go black and turn itself off.

    5) Turn on the player again, if it does not attempt to repair itself, repeat until you get a repair state.

    6) Once the repair message comes up, connect your USB to the computer and let it fix itself.

    7) Mine is working like a brand new unit now.



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There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Jan 01, 2009


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Posted on Jan 02, 2017


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