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Anonymous Posted on May 25, 2012

I have power and lights but a black screen - Versa NEC Computers & Internet

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  • Master 5,051 Answers
  • Posted on May 25, 2012
General Systems Consulting
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If it seems like the laptop booted up all the way except the screen is black try the steps below.

Shine a flashlight on the dark screen to see if you barely see the icons on the desktop. If so, then the LCD Inverter is bad.

Plug in an external monitor and see if the display shows up on it. It can be any kind of monitor even the old big fat crt monitors as long as it has a vga cable to connect to your computer's vga port. If so that proves your video card is ok. The video will show on most systems when you reboot without you having to do anything. Some systems will require you to hit the FN (Function key) + F1 thru F12. Hold down the FN key then hit the correct key for displaying on the monitor (F1 thru F12). The correct key will normally have CRT/LCD on it or it will have the icon of a display.

If you see no icons by shinning a flash light and the external monitor works, then your screen is bad. If you see no icons by shinning the flash light and nothing shows on the external monitor, then most likely your video card is bad.

If it does not seem like the laptop booted all the way but the screen is black try the steps below.


When you plug in the power cord is there any lights whatsoever on the laptop, where the plug goes in or on the AC Adapter of the power cord?

When you press the power button do you hear fans running, hard drive spinning, lights on the computer, hear any beeps or lights constantly blinking, hear the DvD/CD drive click and the light on the drawer of the DvD/CD turn on for a second or two? If so the laptop is trying to boot or may have booted, but the screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with the laptop and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the memory or Video Card. Count the Blinking Lights or Beeps and take note of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button. And if that's true maybe you was operating off the battery the last time you had it on and since the power cord is bad, it was not charging the battery so the battery is drained and the power cord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove the Battery, then Press and Hold the power button for 30 seconds. After 30 seconds plug the power cord back in (leave the battery out) and hit the power button to see if it boots. If it does, you can put the battery back in and let it charge.


Maybe your DC Power Jack which is where the power cord plugs into the computer is bad. Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.


Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Remove the battery, Remove the cover that houses the memory on the bottom of the laptop then remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

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Good Luck, Please dont for get to Vote/Thank You.
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