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If the grinder jammed it might have been because the grind was too fine, try adjusting coarser then using the + or - lever to add more coffee for proper extraction. To clear jam remove brew unit and locate door to grinder chamber on left, vac out grounds, also beans in hopper. When clean run grinder and set to coarser, then add small amount of beans and test.
Either purchase packets of De-scale or purchase citric acid. Take 1 tbs and mix in water until completely dissolved. Use cold water. Pour into filling chamber. Run through machine. Rinse with purified water until all is clear. NO after taste. Don't use tap water in these machines. Use a purified water. Coffee still tastes good,and no calcium buildup!
Go into the menu. Scroll to total brewed and push the enter button. Push escape twice to go back to ready machine. There is a lot of neat things in the menu. Check it out. Water hardness should be set to 4.