Question about SanDisk Sansa e200 MP3 Player

3 Answers

Sansa e200r I just got my mp3 for xmas and it has worked up until now! I just downloaded more songs today and now when i turn it on it says refresh database... but it doesnt completly load it goes to a blue and green screen... it looks like the matrix thing... what do i do?

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  • Anonymous Nov 25, 2007

    When ever I turn my sansa on it goes into refresh database and gets stuck not that far into it, can someone please help me!

  • Anonymous Mar 16, 2008

    same problem freezes at refresh database and even though songs appear to be loaded when looking from the computer at the sansa, it says no songs.  also shows the usage as far as decreased space available but no songs. POS

  • kage123 Mar 21, 2008

    i just loaded alot of new music to my MP3 and i went to unplug it and when it says refresh data bvbase it froze halfway threw?

    Whats wrong with it and how do i fix it?

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I have a ipod e200r sansa sandisk, i m not able to detect the ipod and it is showing refreshing database on the ipod screen

Posted on Apr 24, 2009

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Did you trie holding the power button for 10 -20 seconds?

Posted on Mar 14, 2008

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My Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Posted on Jan 16, 2007

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1 Answer

Refreshing database


User guide for Sansa e200R:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf


Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:
http://kb.sandisk.com/app/answers/detail/a_id/34/kw/e200r%20freeze/r_id/101834

1. Reset the device as described on the site of Sandisk.
http://kb.sandisk.com/app/answers/detail/a_id/189

If resetting didn't solve your problem
2. Update the firmware.
http://kb.sandisk.com/app/answers/detail/a_id/306
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
2.2 Follow the instructions "update the firmware" for sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200r%20freeze/r_id/101834

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My MP3 Sansa e200R froze while refreshing the database


Hold the menu button down for 15 seconds. This will reset the player

Mar 22, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa E200R gets stuck in refresh when I turn it on


http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Music won't play


Some music services have a fixed-term license that they put on the songs - you may have to resychronize the Sansa to the computer AND the music service to regain playability. Alternatively, you could have a corrupt DB already - sad, but possible. The good news is that you can fix a corrupt DB by downloading the Sansa Recovery Tool from Sandisk's website. Good luck!

-Tha Mp3 Doctor

Dec 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Try to listen to songs on my Mp3 player (sansa c240) it no wrk


You have to connect the mp3 player to the computer and refresh your device through Bearshare - their songs have fixed licenses, which require you to refresh every 30 days or less.

-Tha Mp3 Doctor

Nov 17, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Cant seem to get songs to download from Rhapsody


dont use rhapsody... is a scam. get ur songs on limewire and put them on manually.

May 01, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

I DONT KNOW HOW TO REFRESH MY SANSA MP3


hold down the on button on the bottom left hand side, keep holding it till the sansa turns itself off.  After its turned off switch it back on, ive had the same message up many times 

Oct 06, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

E200r - Can't see new music.


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 25, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Whattt is going on?


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Feb 16, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa e250 MP3 Player


First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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