Question about SanDisk Sansa m240 MP3 Player

2 Answers

Freezing 've had my sansa m240 for about a week now. everything's fine until today. i turned it on but its not loading up. its just showing the sansa logo. i tried pressing all the buttons (menu, volume, play etc) and it wont do anything! i even changed the battery, but nothing! so i tried plugging it to my pc using the usb cable, but my pc cannot detect the player's drive (restarted my pc too for the nth time!). i tried plugging it to my other pc just to check if it'll work, but it does not work either! anybody there who could help? thanks!

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2 Answers

I ham having the same problem and I called the company and they had no fix for me. They suggested I take it back to the store I bought it from. It is very frustrating.

Posted on Jan 12, 2007

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These units are noted for this problem. They cannot be fixed. I bought to for Christmas presents and after 2 days one was stuck on the "Initialization" Screen. Went back to Circuit & exchanged them both because there was a major hardware/firmware upgrade on the new ones. After about a week, same problem. Now I'm just going to return them. You can only return it or throw it away.

Posted on Jan 12, 2007

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1 Answer

My sansa M240 WonT turn on all the way


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 13, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Nothing except for "sansa" on the sreen.


there is some problem in sansa's firmware so load firmware from the CD which provided with sansa m240 it will work ...

Jan 15, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My Sansa m240 does not play music, it freezes.


Try going into your USB Settings on your device and ensure the unit is set to msc

Jan 09, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Uploading problems


I got my solution here:

http://www.mobileplanet.com/ft.aspx?k=72496

Nov 03, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sansa MP# m240


I returned mine to Walmart and they exchanged it for one that works perfecto

Feb 17, 2007 | SanDisk Sansa m240 MP3 Player

6 Answers

Player hangs at initialization screen


I'm returning my 3rd one today for the same problem....will not get another one of these!!

Jan 05, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

MY SANSA MP3 PLAYER IS BEING STUPID


I'm sorry to say this but you will probably end up having to return it as tons of people including me have had to do. I got one for Christmas and it worked for a day, just a day, imagine my horror when it didn't work anymore it did the same exact dumb freezing thing. Sansa has offered a solution but it's just crap. Return it to save yourself some time and frustration, think about buying another mp3 that has better feedback from buyers, like say the creative zen 1gb for 89.99 its a good alternative that I'm going to buy as a replacement for my sansa it's more money but its worth it you get what you paid for. If not the creative zen than choose carefully the mp3 your going to buy go to websites that show customer feed back. I'm sure if I'd have not wanted a sansa if I had know so many people's kept freezing. Don't be sad, happy mp3 shopping!

Jan 04, 2007 | SanDisk Sansa m240 MP3 Player

24 Answers

My sansa M240 WonT turn on all the way


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240's there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that's frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

4 Answers

New SanDisk Sansa m240 MP3 Player


Hey regan have u fixed it yet?? Mine is doing the same thing and it wont turn on at all well write back!! ~sam~

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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