Question about OKI C9500dxn Led Printer

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Oki error 380

We keep having the 380 error. there are no papers anywhere and we truned off the unit. toke out all of the items. removed the paper tray and turned back on and we still have the error. please advise. thanks

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  • OKI mad Jan 06, 2009


    1. We are having the same problem with an OKI C5450. There are no paper jams and have removed all drums etc but still error 380 appears and stops any printing.

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Ich denke es mus die Sensorplatine mit den drei Gabellichtschranken im manualtray ausgetauscht werden.

Posted on Jul 17, 2009

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Open the righthandside cover and check for remaining paper there!

Posted on Jul 24, 2009

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On Oki 330 have error 380 still showing after paper jam was cleared


Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .

Below are how to clear a jam instructions:
How to remove jammed paper 28/07/2013
Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps:
Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size.
Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams.
Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.

Nov 29, 2013 | OKI C3400n Laser Printer

1 Answer

Error oki b6100 e2


This error often comes when there an paper jam or paper tray 1 or paper tray 2 or 3 is empty,make sure that you have enough paper in the trays and secondly make sure that you have there is no paper jam in paper roller, even an tiny particle of paper can cause this error.

Please open all the access of your printer pull out all the paper trays and clean it properly with air blower, this can fix this error.

Sep 02, 2011 | OKI C5400 Laser Printer

1 Answer

THE PRINTER HAS STARTED EATING THE PAPER WHEN PRINTING, BUT THE ERRROR READS AS "TONER SENSOR ERROR"


I would remove all toner/drum units and the transfer unit (under drum units). Remove paper tray and look very close for any paper pieces or other objects blocking the paper path.

Mar 13, 2010 | OKI C3200n Led Printer

2 Answers

Error Code #380


check in back side of printer there should be small paper jam check it.

Jul 13, 2009 | OKI C5100n Laser Printer

1 Answer

Oki 5250 380 paper jam


Sometimes you will find debris has fallen into the printer. Take off back to clean it out. Something as small as a staple can create this problem.

Apr 09, 2009 | OKI C5250n Printer

1 Answer

OKI B4300 Change paper


please keep the papers correctly aligned so that the sensors will recognize it...

good luck!!!!!!

dont forget to rate this

Aug 21, 2008 | OKI B4300 Led Printer

2 Answers

OKI C5900


we have the same problem but with Oki c5500

Jun 13, 2008 | Printers & Copiers

3 Answers

Error 391: paper jam


See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Apr 04, 2008 | OKI C5200n Laser Printer

1 Answer

380 Paper Jam Error just before blue toner is laid down


It sounds like the problem is with cyan drum, drum cover broken?, The fix I'd follow without looking is replace cyan drum (or possible remove drum cover completely if broken) but it could also less likely be the Transport Unit aka "shinny" it just clicks out too for inspection

Keep fingers off drum's and trans unit surface.

Service manual is japanesse english limited stuff, trust me they are not much help, try the user manual it at least has the names of stuff. User manual is on disc that comes with printer or via download from oki's web support page.

Feel free to post back
S.

Dec 28, 2007 | OKI C5200n Laser Printer

2 Answers

Error Code:380


Try to force a sheet into the feeder in order to clean and possible remove any piece of sheet. I had the same problem error 380: paper jam in oki 5300, but this time it said to open the front cover...

Jun 22, 2006 | OKI C9500dxn Led Printer

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