WinFax Pro 10.0 tries to re-install itself every time I start.
Every time I start or restart the PC it goes to the screen asking me to fill in my CSID. If I enter 1 numeral it kicks me out right to the Desktop, and all is fine. The program Keeps thinking that it needs to finish the installation. But it's already installed. It'd annoying. I have uninstalled, and reinstalled the program but it still keeps happening. Any ideas? OS: XP sp3.
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write back, i have included the below in case you fall into this cattegory
Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM. Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually referred as “OEM”, then you should check for the following:
Symantec never included the actual revision of WinFax PRO 10 (10.01,10.02 or 10.03) on the CD ROM. So, if your WinFax PRO CD ROM says “WinFax PRO 10.03′ its a fake. All genuine WinFax PRO 10 cd’s contain the heading ”WinFax PRO 10.0′
If you see text with “winFAX” or “Live Update” anywhere on the CD its a fake. The official Symantec trademarks are ”WinFax” and “LiveUpdate”, no other variations of this text should appear on the CD ROM.
Failure to capitalize ”symantec” and “corporation”.
An “All rights resverd” spelling error, or other spelling errors.
Incorrect font used for WinFax PRO and Symantec logo. The current Symantec logo is consistant across all software they produce.
Silver portion of CD is a (dull) matte finish, on the real CD it is relective (mirror surface).
To determine if the CD is brand new and sealed – geniune WinFax PRO 10 CD’s come in a white envelope sleeve that are sealed with a sticker that may have one or more of the following: a bar code, a Symantec 5 or 6 digit product code, a brief license agreement.
In most cases, manufacturer information is printed on the inner rim of the CD ROM of genuine CD’s. This is usually missing on a counterfeit.
Update patch 10.04 is not included on genuine CD ROMs. Any CD that contains the patch update to 10.04 is a counterfeit
Go to the program files folder where WinFax is installed, either in Symantec\WinFax or WinFax. Find the file WTNSETUP.EXE.
Run this and go through the setup. It should create the necessary shortcuts and program menu items for you once completed. http://www.getfaxing.com/winfax
For the next 12 hours you can download for free cleanse UnInstaller Pro At Giveaway of the Day. Install it and then keep attacking every bit of Symantec you find on your computer. You may have to go back several times and keep on deleting more pieces of the programs that were there but this truly works. It's the only program I found so far that could get rid of WinFax Pro including the stuff provided by Norton. Good luck
Try installing winfax from safe mode. I was having the same problem and this worked for me. However, when you install from safe mode, you will get error messages staing that the printer driver can not be installed. Do not worry about this, as you can install the printer drivers manually. Now, when you do the install, halfway thru, you will need to restart your computer. If you restart and the install does not finish by itself, go to program files, look for the winfax folder, open it and you will see another winfax folder. Open that, and first click the file INSPRINT.exe. This will manually install the print drivers. Second, click WNTSETUP, this will continue the install process.