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I suspect if the unit is not registering with the computer, you may have a port issue or cable issue. Try a different USB cable; it looks like a 4 pin mini-B to A USB cable. Make sure that the ports work on the computer and that they aren't disabled for security or power saviings. (The first is under Device Manager (Start > Control Panel > Hardware and Sound > Device Manager); the second is part of the advanced settings for the screen saver (right click on the Display where there are no running programs or icons and choose Personalize > Screen Saver > Change Power Settings > Change Plan Settings > Change Advanced Settings) Try a direct connection if using a USB hub.
Google search for free mp3 music files and download them to your computer. Then connect the USB cable that came with your player, connect it to your player and then plug it into the USB port on your computer. The computer will see the player as an external storage device, then copy the mp3 music files to your player. You can convert your CDs for free and copy them to your MP3 player. Please click on this link and follow my instructions :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
you have to get music on to your windows media player and plug in your mp3 player and create your sync list for what songs you want on your mp3 player and it downloads itself in about i minute per song
You must be running windows 98. Try to plug it into the usb port and see if it comes up as a drive on your computer. If so you should be able to go to windows media player go to device driver chose the drive you MP3 is on then drag the music you wish to the box and download it to your MP3.