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Geez, a real oldie. If you pull down the back door, I think that you can see the fuser. It's been a long time, but let's see how this goes. The back of the fuser, I think pulls down. If it does, look at the rollers inside. There are two of them. Do they look dirty or torn? If yes, you need a fuser. Run a 1/2 print test. Send a print job to the printer. It has to be about 4 pages. Use the manual feed tray, so that you can watch. When the sheet of paper gets 3/4 of the way in, open the top cover. Pull out the toner and look down at the paper. Does it have the black splatter? If yes, replace the toner cartridge. If no, replace the fuser.
remove toner/drum unit from the printer. remove toner from drum unit and shake toner cart. side-side to loosen toner inside. On top front of the drum unit there is a purple/blue button that will slide right-left. Do this a few times to clean the wire. If there's a lot of loose toner, take a vacuum and clean carefully. Put everything back inside. With front door still open, hold GO/Control button down until all lights have lit, then let go, close front cover.
If you still have the shadow over the page, it's most likely the toner cart and you need to buy a new one (or recond.-refill) at someplace like Office Depot or Staples.
if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.
this sounds like a bad black ink cart, or the fuser rolls built into the printer are dirty.
you can swap out a black cart to test that theory, you can also just print a single blank page (no text or graphics) onto a piece of glossy paper and see if there is anything there after its gone thru the printer.
if the piece of paper has stuff on it it had to come from the rollers inside the printer.
service required,unless your comfortable changing out parts in your printer.
the printer in the service program has a option for the printer to do a process control on selected number of copies that number for your machine should be lower because you print about 150 duplex pages an that is 300 single pages so go in the service menu and set the process control on some 30 pages to be done . Follow the next procedure: - For to enter the service mode: 1. Press the clear modes key(the yellow key) 2. Type “107” at the numeric keypad. 3. Press the clear/stop key(red key) and hold it down until the screen display changes (for about 3 seconds). 4. Touch “Copy Sp” on the touch screen. In the upper right corner on the touch screen has a key named [Sp Direct],touch that key and enter with the numeric key pad the numbers:3003 and on he screen will appear [Lubricant Interval] set the interval on 30 pages and press the "#" key for to confirm the value. After that for to return to normal mode press the exit key on the touch screen several times. Also do the [maintenance -clean/adjust] option once after 1000 or 500 pages printed. Because this is a office machine and when you print on her a lot of pages per day the machine start to get dirty. PLEASE RATE ME IF THIS HELPS
Does the dirty background get lighter as you print additional pages?
Have you tried a new cartridge yet?
Unless your toner cartridge is leaking toner (you?ll see toner on the inside of the printer or leaking out if you remove the cartridge and shake) a simple cleaning is probably not the answer. Let me know and we'll pick up later.