Question about SanDisk Sansa View 8GB MP3 Player - Black
My Sansa View 8GB has started shutting down automatically after only an hour of play, even with a full battery. I thought at first it had something to do with the cold weather, but it occurs indoors as well. Updating the firmware appears to cut down on the number of automatic shutdowns, but does not eliminate the problem.
Additionally, it is prone to lockups.
I've had the same problem but it wasn't with the battery, when it kept shutting itself down it was due to static electricty. Every time i took of my jacket and had my headphones on, I would hear a small click and then my sansa woud be turned off. I just kept it away from things that might cause some sort of electircal interference. I'm also not sure what kind of screen apperas on this lockup or shutdown but the screen goes black for me while the blue ring stays lit, and everything is discfunctional. I have to reset it each time.
Posted on Feb 08, 2009
I am sorry to hear that..it sounds like your battery is defective..Unfortunately the only way you can get the problem fix is to contact sandisk so they can replace the battery for you...There isnt any shop out there that will be able to replace the battery for you..I hope that helps.
Please rate accordingly
Posted on Nov 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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