Question about SanDisk Sansa e270 MP3 Player
I have a Sansa e270 6.0 GB MP3 player. The last time I uploaded files to it, It went to the usual refresh database screen and its been stuck ever since. The hold menu button for 15 sec doesn't work, I cannot get into the menu to change anything, the progress bar doesnt even fill. If I leave it on, it will just keep shuting off and starting again, when It shuts down, the sceen will get a little fuzzy then turn off and do it all over again. Ive let the battery drain and that hasent worked either. I hope somebody can help because I really enjoy this product. Thanks
Ok, I had the same problem and this is what someone else suggested to me and it worked so This issue could have been caused by file corruption or system errors on the device. We should be able to fix your player. Disconnect the player from the computer if it is connected. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under "My Computer" called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work. Now these steps worked for me I hope they work for you if it does email me at firstname.lastname@example.org
Posted on Feb 11, 2007
Oh man fixed the prob
Posted on Sep 05, 2008
O man, i had the same problem as jcs, eric u dah man, i followed ur instructions and now my sansa is working again! thanks a lot
Posted on Sep 15, 2007
Fixed mine too....thanks a bunch
Posted on Feb 05, 2009
Thanks, this helped alot!
Posted on Jan 19, 2008
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Posted on Jan 02, 2017
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