Question about Tanita BC 554 Ironman Innerscan Body Composition Monitor

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Need instructions for the Tanita BC-554

We have misplaced our instruction manual. Can we get quick instructions online? If so, where?

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Thank you, my e-mail is juliovm81@hotmail.com

Posted on Apr 09, 2010

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Hello, my new device Tanita BC 532 measure weight and body fat%, but no reaction when I try to press rest of the featured keys. I use the description attached, and the weigth and fat% showes alternly on...


My Tanita BC-532 also developed this fault. It seems to be common with a number of the models! I asked Tanita and over a number of emails this is what they said:

"not to place it in wet rooms and remove the batteries if stored for a longer time period."

When I said it was in a bathroom (isn't that where everyone keeps their scales) NOT a wet room - they said any bathroom is classed as a wetroom!
When I said how can you tell if the batteries are just about to run out (that's what seems to trigger the fault) I had no reply; and when I asked how long is a "long period of time" - 2 weeks/ 2 months (we used to use ours every 1-2 weeks) again no reply to this question.

Now out of warranty after 5 years Tanita suggested it I didn't follow either of these instructions above (in the manual, but not defined) then I only have myself to blame. They did suggest one remedy was to:


"1.Take out the batteries.


2.Make a short-circuit between (+) and (-)with a piece of wire.


3.Put the batteries back and try it out.


If that doesn't work, you simply have to discard it. "

Personally I don't think this is satisfactory and I won't buy Tanita again. Scales should last much longer. They should make any warnings clearly defined - especially based on the number of times this happens according to reports from users on internet.

It seems this is a well known fault and I would thus suggest scales are not fit for purpose over longer term. Tanita should own up to this and stop avoiding their responsibilities.

Should you not keep in the bathroom, use every few days, and replace batteries before they get too low - then these scales are great (well they were for the first 5 years!)



Dec 25, 2010 | Tanita BC-533 InnerScan Body Comp Scale

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I want to buy TANITA BC-612 design ,but I want to get the Enghlish language to read, do you know how I get it?


The BC-612 model in UK/US market is BC-601, you can download the manual from Tanita UK website.

Dec 16, 2010 | Health & Beauty

1 Answer

Tanita BC-552 Body Composition Monitor Won't Turn On


I contacted Tanita for you and am working on the manual the link here is for the download however the file says it is currupt maybe it will work for you. if not I have requested it from tanita. http://www.tanita.com/en/downloads/personal/


This is the response from Tanita
Thank you for your e-mail.

It appears that this could be a battery connectivity issue.
When you change the batteries – please insure that you are getting a nice tight fit and that the positive side of the batteries are making contact with the inside wire. Sometimes the batteries can differ in length so you can gently pull on the coil to help make it fit more tightly. Also take a look at the inside contact points to make sure there is no rust. If there is rust – you can clean by using a green kitchen scotch-brite pad & a q-tip dipped in rubbing alcohol.

If you continue to have problems we may be able to replace under warranty.
Your scale does carry a 10 year warranty but you will need to have a copy of the original itemized receipt (or order confirmation if purchased online) in order for us to process a warranty claim.

If you happen to have a copy of the original receipt or order confirmation, please contact our customer service line between 8:30 – 5:30, Monday – Friday, (Central Time) at 847-640-9241, and we can issue you a Return Merchandise Authorization for product replacement

Sincerely,

Cheryl Morse
get-attachment.aspx?uid=1.23025525&folder=oldmail&partid=4
TANITA CORPORATION
2625 South Clearbrook Drive
Arlington Heights, Illinois 60005
Office: 847 434 3985
Email: cmorse@tanita.com

Apr 26, 2009 | Health & Beauty

1 Answer

Need to reprogram my age and activity level


www.tanita.com/manuals/BC-534(1)_manua.pdf

go to that address and download the manual for free. it will tell you how to reprogram the scale.

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