Question about Samsung SGH-G800 Cellular Phone

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I can't insert other sim cards from this certain network

When i insert this other sim card from another network it works- it can send and receive calls and messages. If i insert this other sim card from a different network it doesn't work.. it has this out of coverage area icon even if there is a high signal

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Sounds like the phone hasn't been unlocked properly. I had a similar problem and eventually just changed my sim to the original phones network. This solved all problems but i don't know wether this is the full solution to your issue. I tried to help best as though dude.
Cheers.

Posted on Jan 12, 2009

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there are several factors why you are unable to send and receive messages and make outgoing calls and receive incoming calls.
network issue: are you the only one experiencing the problem? try to check with someone who is on the same location and is using the same network as you if he or she is experiencing the same problem as you. if yes, then it may be a problem with your network.
make sure that you have good signal and contact your service provider too and ask them if they have an ongoing maintenance in the area and ask if the sms and calls services are activated on your account
phone issue: if you have a good signal and still can't send, receive text messages, do and receive incoming, outgoing calls, try to do these: call the service provider and ask for the default network pin, then go to the settings of your phone, call settings, call barring, deactivate all barring
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I can send sms, but i can't receive any messages. i have check that in have no sms center in mobile network under the settings. how to solve it?


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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2 Answers

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Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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1 Answer

Can't send messages. can receive


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vice- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vice- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message and mms message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive or send mms messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding Sim card problem is from the Service Operator. Have you tried the Sim card on another phone? If not,

remove the Sim card, insert it on another phone.
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

If the same Sim card doesn't not work on another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya....

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I suspect it's related to your sim card (network), not your samsung cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in vise versa by inserting another sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.

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