Question about NorStar M7310 Corded Phone

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Cannot change name ID for each extension, shows old names

When receiving an in-house call from an extension, the name of a former employee shows, not the current. How to access the path to make the change so extension numbers correctly identify the user.

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Read several on-line manuals and found out another way to access programming trees. It was a confusing mess and was mostly trial and error. The 4 keys under the read out screen are a key factor and knowing how those buttons interact with each other is important. In the process I screwed up regular functions because the password that allows set-up using the feature codes cannot be changed. Not a user friendly set-up at all and the initial manual virtually useless for some needs.

Posted on Nov 26, 2008

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1 Answer

How do I change the name on the phone from the previous employee to the new employee's name?


Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
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Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
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ex. john = 5 -> 666 -> 44 -> 66
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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If you mean something else, please comment back.

Carl

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1 Answer

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http://www.phonserv.com/1_m7310_phone_meridian_norstar_phone_system.htm

This has PDF file that will give instructions.

Also this link has more instructions:
http://www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_systems.htm

To Change the Name on a Mailbox:
1. Log into system administration
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9. Select the softkey under "Next" to save the change
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Feature, Conf, #, 0, *, 8974, LINE 4, 18.

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Select Hold to erase the characters.

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