Question about HTC Shadow Smartphone

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HTC shadow screen works in the open position only

My HTC Shadow smartphone is not near as smart as it use to be. If you power the phone up, and have the phone closed, the screen will be scrambled and look like the LCD has gone out, but if you open it up to reveal the qwerty keypad, the phone's display looks fine. If closed very slowly, the screen scrambles AND the phone locks up and needs to be turned off and on again, or the battery removed. If closed quickly, the screen scrambles while closed, but re-appears perfectly when the phone's slide is opened again

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Posted on Jan 13, 2009

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Posted on Oct 04, 2010

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When I turn my phone on, it freezes on the start-up screen and doesn't offer any further options

To Whom It May Concern,
I am very sorry you are experiencing this problem. I will do anything i can do to help. Your phone HTC Shadow is known for freezing. It is like a defect. I suggest you get a different phone. Get a new one from T-Mobile.

FixYa Expert

****Please Rate Thumbs Up if you like my Solution****

Jul 17, 2011 | HTC Shadow Smartphone


Manual Link

Here's a link to the Manual for the HTC Shadow smartphone:

on Jun 18, 2008 | HTC Shadow Smartphone

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  1. Power the Shadow off
  2. Hold down the two soft buttons (The two right under the screen)
  3. While still holding the two soft buttons, turn on your device
  4. There should be a quick menu that pops up asking if you want to reset it. Say yes, let it reboot.
  5. It will then start restoring your phone to defaults

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the "soft buttons are right below the screen hold both down then turn on the phone this will make the phone ask if you want to reset to default so try removing the batt , mem card and sim card first as this it the last resort you will lose all changes made to the phone except mem card and sim card stored items worked on my shadow fine good luck peeps

Aug 21, 2009 | HTC Shadow Smartphone

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My htc shadow gets stuck on the start up screen (the stick together)

the phone needs to be reflashed, the OS is messed up.. call tmobile for any instruccions, if it cant be fixed i would advice an exchange

Aug 04, 2009 | HTC Shadow Smartphone

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try to run update service from computer to your phone via usb cable, see details on your phone home site

Jul 06, 2009 | HTC Shadow Smartphone

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To unlock HTC model mobiles,
I visit this site
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Jan 20, 2009 | HTC Shadow Smartphone

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Htc shadow smartphone wifi driver problem

Try one of these sites:

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Sep 04, 2008 | HTC Shadow Smartphone

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I'm looking for parts for a HTC Shadow. One part in particular

You have cut the main ribbon cable coming from the keypad assembly to the motherboard . The simplest thing is to look for a broken phone with the same color and just swap the keypad assembly . You may have to change out the lcd if the one from the broken phone is cracked .

May 11, 2008 | HTC Shadow Smartphone

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