Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Motor runs, freezer defrosting and fridge won't cool

Woke up to big puddles of water. Fridge isn't cooling and freezer is defrosting with frost on back wall. Motor is running.
Cleaned cooling fan, vacuumed underneath. If anyone could help, that would be great!
Thanks-Molly

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  • JRUIZ415 Dec 16, 2008

    MY FREEZERE IS DEFROSTING AND THE REFRIGERATOR WILL NOT COOL.

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If you have frozen coil at the back of the freezer section, then the defrost thermostat is usually failing. Allow the fridge to defrost completely overnight. If the fridge restarts cooling immediately after defrost, then the problem was the defrost system. In that case the fridge will stop cooling again in a couple of days, as soon as the evaporator coils restart freezing and the condenser goes under stress with the whole cooling system loosing efficiency.

Posted on Dec 09, 2011

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When you open the freezer compartment is the inside fan running. You should be able to fell the air blowing out of the freezer. You will have to take off the inside molding to access fan motor.

Posted on Nov 26, 2008

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  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
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