Question about Brother DCP-7020 All-In-One Laser Printer

1 Answer

How to resolve 'Dust on Drum' error on Brother DCP 7020?

I am getting error 'Dust on Drum' even after changing with a new drum and toner. Any information resolving this issue will be appreciated.

Posted by on

  • 1 more comment 
  • Anonymous Dec 07, 2008

    Its the same issue with DC 7010.

  • Anonymous Feb 14, 2009

    This error message popped up after I changed the toner

  • Anonymous May 01, 2009

    SAME PROBLEM

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.

Posted on Jun 03, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

I hope this helps.

Cindy Wells

Jan 09, 2017 | Brother MFC-7420 Printer

1 Answer

BROTHER P-TOUCH IS not printing


It is obvious it has a failed electronic component, since these are not repaired/exchanged except when they are under warranty best thing to do is just replace it.

Jan 09, 2017 | Brother Office Equipment & Supplies

1 Answer

How to resolve colour misalignment in ricoh c4000 prints


get to the device manager and do an alignment for the printer

Jan 09, 2017 | Ricoh Office Equipment & Supplies

1 Answer

Bizhub C250 using to much toner. Images are very dark. Ink can even be rubbed off pages. How do you adjust?


Check that the fuser is not in enevople mode. two green handle up not down. check the files

Oct 28, 2016 | Konica Minolta bizhub C250 All-In-One...

1 Answer

My printer brother dcp7065dn disply 71 and72 error


This is codes for the ink cartridge. The code means there is a problem with the cartridge. Change them both and restart the machine.

Jan 13, 2015 | Office Equipment & Supplies

1 Answer

Colour cyan not printing


Did all of the packaging come off the toner successfullywhen first installing. Can you see cyan toner on the transfer roller? (Black roller on actusl cartridge)?

Dec 08, 2013 | Office Equipment & Supplies

1 Answer

Hello i have problem with old samsung...


considering the cost of new up to date printers I would consider junking it and get something under warranty that there are driver up dates for.

Sep 20, 2013 | Office Equipment & Supplies

1 Answer

"Error sent to printer" problem with ZDesigner TLP 2844


have you gone to printers in control panel and made this printer with a tick in it so its the one the computer recognises

Dec 24, 2011 | Office Equipment & Supplies

3 Answers

HP Laserjet 3330. Scanner bulb warming up doesn't go away. I have done the "solution 1" as discribte but nothing is happening. It goes like: - i put the power on, hewlett packard is flashing, the...


How does the bulb look? Is it bright or kind of dim. The bulb warming error is designed to halt use of the machine until the scanner bulb reaches the correct output level. As these are basically a flourescent tube, they will dim over time and at a certain point they will not generate enough light to enable proper scanning. If the bulb is dim, it will require replacement.

Mar 14, 2011 | Office Equipment & Supplies

Not finding what you are looking for?
Brother DCP-7020 All-In-One Laser Printer Logo

2,630 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...