Question about GE Monogram ZE2160SF Convection / Microwave Oven

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Glass in microwave door shattered in middle of the night

Have GE Monogram SS microvave Model #ZMC 1095SF001. My tenant heard a noise in the night, didn't see anything, but in the AM went in kitchen to fins safety glass on the floor. Unit was not in use and the GE repairman said that he has replaced 2 or 3 of these doors in our building. Is this a design flaw, I have never had a problem of this nature with a microwave.

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  • krisjprice Nov 29, 2008

    the same thing has happened to us twice now! -the first time we had the glass replaced. It happened again yesterday.
    Help!


  • Anonymous Dec 31, 2008

    I had the same problem happen Dec 21st, 2008. I have ordered a replacement door from GE. How difficult are the doors to replace them yourself vs. paying GE a king's ransom to replace it?

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There was a suit in Texas about this, but i don;t know if it led to a recall.

Did you contact GE customer service?

If not, GE Customer Service is here.

Please let us know what you find out so we can help others!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 27, 2008

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You will need the
free Adobe Reader to view or print them.

The manuals have exploded views, part numbers, and disassembly info.

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Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

9883a7d.jpg


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GE Customer Service is here.

If they won't help, you can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

7b02dd5.jpg


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