Question about Xerox WorkCentre M20i All-In-One Laser Printer

2 Answers

Xerox Workcentre m20i - tcp/ip

I configured my m20i with a manual IP address, configured everything else (netmask, gateway, DNS, etc). Plugged it in, but I can't communicate (ping, or print) to it on the network at all. Tried restarting the machine, the 'Reset NIC' option in the menu, and Disabled Netware, without any success. The online manual, and adminstrative guide from the Xerox Website didn't provide much in the way of help either.

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  • Mark Nieboer Jan 08, 2007

    Network printing is a non-standard feature you have to obtain through xerox.

  • Mark Nieboer Jan 08, 2007

    It's called 'Network Accessory Kit'

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2 Answers

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I wonder if your network kit is bad or possibly the connection from it to the main board is just not good. Try a couple of things. remove the back cover and check the connectors and the network accessory kit to be sure it is properly connected. Once that is done if that doesn't work give this a try, this is a total memory reset.
You will see 2 RAM chips One is a SIMM the other A Dimm. With the machine off, remove both. With those 2 memory sticks removed, turn the machine back on and let it come to full ready. ( what you have done is removed the fax and network memory cards in essescense) . Then when the machine comes to ready, shut it off, unplug the machine, reinstall the SIMM and DIMM and power it back on and let it come to ready. You may have to reenter the addressing again. But that will give you a clean firmware, software restart. Often times that's all thats required. If those things don't work let me know, We will work from there.

Posted on Jun 02, 2009

  • Rick Kasper Jun 02, 2009

    I just thought. You didn't specify how this is connected.
    If it is on a network you need just a normal cable.
    If the machine is being set up directly to only one computer, you MUST use a crossover cable configuration. Just a thought.


  • Peter vd Raad Jan 05, 2012

    Hello, perhaps can you help me,

    I 'm trying to upload the newest firmware to the Xerox Workstation M20i,
    through the browser and ID adres, bus i get the message some errors, printer busy.
    I have put the printer/fax out removed the memory modules (ps and ram) turn the printer on and off, reinstall the memory and turn the printer back on.

    Still the same message. Also on the printerwhen i try to print the page connections, the printer freeces. CAN YOU HELP ME?

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Good evening niebs, The first thing I would do is eliminate the network connection as an issue. The easiest way (if you don?t have a network testing device) is disconnect the network cable from the printer and connect a laptop. Then configure the laptop using the same IP, subnet mask, gateway and DNS server IP you used in the printer and test for a good network. I would make sure I had Internet access on the laptop as well as the ability to ping. This test has the added effect of ensuring these numbers are in fact correct. If you have eliminated the network connection the next thing to check is the person who configured and maintains your network and servers. Checking with them will eliminate the possibility that they have setup the network to prevent anyone from connecting network devices without permission. By default I prevent my switches from allowing people to plug in other equipment that isn?t registered with me. That trick has saved me from a lot of problems over the years. You mentioned resetting the Network Interface Card (NIC) but I would go a step further, restore the factory settings on the entire machine and start from scratch. You might want to check with your network administrator to find out what you network switch connection speed is set to. If it?s set to auto make sure your print server is as well. If that doesn?t work try setting your print server to 10Mbps, half-duplex. I?ve had some problems in the past with auto not working correctly on print servers. If this printer is still under warrantee then I would get on the phone and contact the help desk, you might just have a lemon. Let us know how things go and please don?t forget to rate the posting.

Posted on Jan 05, 2007

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1 Answer

How to print a configuration page on a m20i


We encourage you to use our knowledgebase, MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year!
We can solve your problem!
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Solution : Print a Connection Page (Network Connectivity Report / Configuration Page) NOTE: Print the Connection Page to locate the TCP/IP Address for the WorkCentre.
  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.

    m20-cntl-pnl-status.jpg
  2. Press the [Up or [Down] arrow button until 'Reports' is selected, and then press the [Enter] button.
  3. Press the [Left] or [Right] arrow button until 'Connect Page' is displayed, and then press the [Enter] button to print the report.
  4. Press the [Stop] button to return to the Standby mode.

    m20-ctrl-pnl-3.jpg
http://www.support.xerox.com/support/workcentre-m20-m20i/support/enus.html

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Changing TCP/IP settings Win 7 TCP/IP defines how your computer communicates with other computers.
To make it easier to manage TCP/IP settings, we recommend using automated Dynamic Host Configuration Protocol (DHCP). DHCP automatically assigns Internet Protocol (IP) addresses to the computers on your network, if your network supports it. If you use DHCP, then you don't have to change your TCP/IP settings if you move your computer to another location, and DHCP doesn't require you to manually configure TCP/IP settings, such as Domain Name System (DNS) and Windows Internet Name Service (WINS). To enable DHCP or change other TCP/IP settings, follow these steps:
  1. Open Network Connections by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, and then clicking Control Panel. In the search box, typeadapter, and then, under Network and Sharing Center, click View network connections.
  2. Right-click the connection that you want to change, and then click Properties. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties. 25e7e385-9327-4f7d-aab0-afa5aaf952ba_49.jpgThe Network Connection Properties dialog box
  4. To specify IPv4 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK.
    • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings.
  5. To specify IPv6 IP address settings, do one of the following:
    • To get IP settings automatically using DHCP, click Obtain an IPv6 address automatically, and then click OK.
    • To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.
  6. To specify DNS server address settings, do one of the following:
    • To get a DNS server address automatically using DHCP, click Obtain DNS server address automatically, and then click OK.
    • To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
    f598cd96-6bf9-47be-942d-7d0b0afdbd88_47.jpgThe Internet Protocol Version 4 (TCP/IPv4)Properties dialog box
  7. To change advanced DNS, WINS, and IP settings, click Advanced.

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How to install broadband to android tablet pc?


Share 01 Feb
2011 How to configure IP address of wi-fi connection on a Android Phone (Samsung Galaxy Tab) Posted in: Gadgets Tagged Under: Android, Galaxy, Samsung, Tab 7 Comments samsung_galaxy_tab-small-1.png
By default Androids phones (including Samsung Galaxy Tab) are set to automatically configure IP address, Gateway, Netmask and DNS address of wi-fi network.
But if you want to manually assign IP address, Gateway, Netmask and DNS address of wi-fi, here is how you can do. Method below is described for Samsung Galaxy Tab, but it will work for all Android phones.
  1. On Home screen, press Menu key.
    1.png
  2. Tap Settings
    2.png
  3. Tap Wireless and network.
    3.png
  4. Tap Wi-Fi Settings.
    4.png
  5. Press Menu key again.
    5.png
  6. Tap Advanced.
    6.png
  7. Enable "Use Static IP".
    7.png
After you have enabled "Use Static IP", you will be able to manually assign and configure IP address, Gateway, Netmask and DNS address of wi-fi network.

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1 Answer

I have tried for days to get it to connect to my wifi conection it finds it with strong signal but wont let me use the internet what am i doing wrong please help


hi

type ipconfig/all
hit enter

You need to have a different IP address than he has, so if his is 192.168.1.11, pick the last number and add 100 to it to be safe, so yours would be 192.168.1.111 (just an example)

Your netmask will be the same as his, 255.255.255.0
your gateway will be the same as his

You also need to have the DNS servers that are listed, there should be 2 of them, write both of them down.

So, on your sheet of paper, you will have a unique IP address, the same netmask and gateway, and 2 dns servers.

Go to your PC, start, control panel, network connections, right click on Wireless Network Connection, then select properties, On the general tab screen, Select Internet Protocol (TCP/IP), and click properties,

Then enter your unique IP address, netmask, gateway, and both dns servers. Click ok, then ok again.

Then on your notebook/pc, click on start, run, type cmd, hit enter
type 'ipconfig/all'
hit enter, your info should match your neighbors except for the IP address
type 'ipconfig/flushdns'
hit enter
type 'exit'

now try to get online with internet explorer, you should be successful, if your not, post back on here with your results and I'll get back to you.

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When your using Internet connection via LAN you need to configure the Internet Protocol (TCP/IP) Properties at the Network Connection Wizard. To configure the Network Connection just follow this steps:
1. Double click the My Computer from your desktop/screen.
2. At the left side of the My Computer menu click the My Network Places then click View Network Connections in the left side of that window also.
3. Double click the Local Area Connection and click Properties.
4. When the Local Area Connection Properties was appear select Internet Protocol (TCP/IP) then click Properties.
5. The Internet Protocol (TCP/IP) Properties are also apear, then click Use the following IP address and fill-up the following: IP Address, Subnet Mask, Default Gateway, Preferred DNS Server and Alternate DNS Server.
6. After all you fill-up click OK Button.
Note: Make sure that the IP Address you fill-up in your network connection are not the same with the other computer to avoid conflict. Just copy the configuration on the computer like: Subnet Mask, Default Gateway, Preferred DNS Server and Alternate DNS Server. Only the IP Address are unique to the other computer. Example; 192.168.0.5 that is the IP Address of last computer are connected in the network. The IP Address you able to use is 192.168.0.6, only the last digit of the IP Address your going to change.

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just add it to one of the router's lan ports..and after that access the tcp/ip protocol into the network card ...of the printer ..and choose to get an ip address automatically ..
This will add it into the network ..and all the other devices will be able to send jobs to its IP ..or just find it when you hit search for printer inside default gateway ..
If this do not work ..than you will have to configure the Ip and subnet mask ..and default gateway manually like this ..

the Ip will be the router's Ip +the number of the port ...so if the router is ..192.168.1.1...than the printer in number 3 port will be ..192.168.1.4 and the subnetmask will be :255.255.255.0 and the default gateway will be the router itself..192.168.1.1

the dns servers will either be configured automatically and in this case will take the network's ones from the router ..or insert the ISP dns same as in the router ..

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Go to System>Preferences>Network Connections. This will bring up the configuration window. You'll notice several tabs at the top. Make sure you are on the correct one (Probably wired). Then you will will see "Auto Ethernet." Click on it and then click "Edit" which will bring up another window. Then click the tab labeled "IPv4 Settings." Then under the "Method" drop down, you'll have to select "Manual." Then you can click "Add" to add an IP address and enter it with the Netmask and Gateway accordingly. To get everything to work properly, you'll need the IP, Netmask, Gateway, and at least 1 DNS server. entered here.

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If you are in a network, you need to have a thing called IP address which is usually assigned by a DHCP server or a wireless access point.If DHCP Server is not available in your case then you need to configure evreything manually.If DHCP server is available then you don't need to configure anything.Just search for the WI_FI signal and connect with it.

For manually configuring Wireless Network Setting

Go to control panel and click "network and Sharing Center", click Change Adapter settings" Right Click on the wireless adapter, Select "properties", click on "Internet Protocol version 4(TCP/IPv4)".

Select now use the followinf IP address,

Manually fill the IP address : 
                       Subnet mask :
                       Default Gateway: 

Select "Use the following DNS address "

Manually fill Preferred DNS address:
                Alternate DNS address:

For example :                           IP address               : 192.168.0.10
                       Subnet mask               : 255.255.255.0
                       Default Gateway           :192.168.0 1  

                    Preferred DNS address    :218.248.234.117
                     Alternate DNS address   :218.248.136.142

IP address is needed for communications between devices.
subnet mask is needed for identifying your Network Address Node.
Default Gateway is usually your Router or Wi-Fi access point IP Address.

DNS address for resolving domain name(mostly for Internet browsing)

Hope you can connect it now.
HAPPY NEW YEAR.

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hi
check the ip address on xerox and computer both have to be the same and if u want our technician support contact us at http://tinyurl.com/ldnuy2

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: You must be a System Administrator to perform this solution. 1. Press the [Log In / Out] button on the Control Panel. The Login screen will be displayed. 2. Enter the System Administrator userID using the numeric keypad on the Control Panel, or select the [Keyboard] button on the Touch Screen to enter the userID, and then select [Save] on the Touch Screen. 3. If necessary, enter the System Administrator password using the numeric keypad, or select the [Keyboard] button to enter the password, and then select [Save] on the Touch Screen. NOTE: The default userID is 11111, and the default password is x-admin (must be entered in lower case). If the userID and / or password have been forgotten, a service call must be placed. 4. Select [Confirm] on the Touch Screen. The System Administrator Menu screen will be displayed. 5. Select [System Settings] twice. The System Settings screen will be displayed. 6. Select [Network Settings]. The Network Settings screen will be displayed. 7. Select [Protocol Settings]. The Protocol Settings screen will be displayed. 8. Select [TCP/IP - Get IP Address], and then select [Change Settings]. The TCP/IP - Get IP Address screen will be displayed. 9. Select [Manual], and then select [Save]. The Protocol Settings screen will be displayed. 10. Select [TCP/IP - IP Address], and then select [Change Settings]. The TCP/IP - IP Address screen will be displayed. 11. Enter the machines IP Address using the numeric keypad, and then select [Save]. The Protocol Settings screen will be displayed. 12. Select [TCP/IP Subnet Mask], and then select [Change Settings]. The TCP/IP Subnet Mask screen will be displayed. 13. Enter the machines Subnet Mask using the numeric keypad, and then select [Save]. The Protocol Settings screen will be displayed. 14. Select [TCP/IP Gateway Address], and then select [Change Settings]. The TCP/IP Gateway Address screen will be displayed. 15. Enter the machines TCP/IP Gateway Address using the numeric keypad, and then select [Save]. The Protocol Settings screen will be displayed. 16. Select [Close] three times. 17. Select [Exit]. The machine will reboot automatically.

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