Question about Brother Office Equipment & Supplies

1 Answer

I have a brother fax machine 8360p which prints a think black line ((1" wide) down the right hand side of the paper I have had the machine serviced twice and have changed the drum unit as well but the problem persists. I have noticed the the toner leaks, what do you think I could futher do to solve this problem

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solved this problem over the phone with Brother UK agent in manchester

Posted on Nov 26, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

There is a black line on the right hand side since the toner has been changed


There is probably a defect with the new toner cartridge, either on the drum itself or somewhere else inside the cartridge. You'll need to replace it with another one.

Mar 23, 2011 | Brother FAX-8360P Plain Paper Laser

1 Answer

My intellifax 4100 has a wide solid black bar approx 1 1/2 wide down the entire right hand side of the page of faxes that I send. (faxes that are received by others). The machine works perfectly in every...


Here is a list of possibilities.

1. The scanner glass is very dirty on one side. (the area the paper paasses over.)

2. The laser scanner lens is dirty on one side

3. Look in the bottom of the machine and locate any mirrors and clean with a dry soft cloth.
You will need to remove the drum and toner to do this.

Feb 23, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

We have a Brother intellifax 4750e. When we send a fax, there is a black streak down the right hand side of the paper. When we receive a fax, the streak is not there. The streak is about 1" wide. ...


Try cleaning the rollers with rubbing alcohol using a good quality paper towels, I find there is a buildup on the rollers causing streaking on the paper. If that fails the print head must be suspect.

Dec 30, 2010 | Brother Office Equipment & Supplies

1 Answer

Brother 8360p has faxes in memory but will not print them. All the faxes ar going into the memory now. It has paper and toner, check by making a copy. the menu 2 5 4 fax command doesn't do anything,...


I have seen a few Brother faxes do this. I fixed them by turning off the power, holding down the clear/stop button and keep holding it down while you turn the power back on. Keep holding it for a few seconds then release. This will clear what ever is in the memory that is locking up the memory print. Note: you will lose any received faxes in memory by using this procedure.
This may help you restore your fax to a operation condition.
Good Luck and Thank You for using Fixya.

Aug 19, 2010 | Brother FAX-8360P Plain Paper Laser

1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Our fax machine is out of toner in the office and


ask if your telephone company has autoforward features on your phone line, you can auto forward all incoming calls to another fax number. you can ask your telco for the codes to activate auto-call-forwarding.

Nov 03, 2009 | Brother FAX-8360P Plain Paper Laser

1 Answer

Faxs received are blank. Copies are printing


Can't happen. Someone is faxing papers upside down to you.

Copying and receiving faxes uses the same exact printing process.

Oct 26, 2009 | Brother FAX-8360P Plain Paper Laser

2 Answers

Brother FAX 8360P comm.error


It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000067/faq000167_000.html?reg=us&c=ca&lang=en&prod=fax2800_us&Cat=11

Would recommend having the phone company run a line check to make sure the phone line is clean of interference !

Jan 21, 2009 | Brother FAX-8360P Plain Paper Laser

1 Answer

Brother 1270


One of 2 things going on here.
If it is in the same spot all the time on sent faxes.
There could be some contaminant on the scanner glass, Some toner, white out or a piece of paper blocking it.
With as wide as it is, that is not likely.
I would think with it being that wide, once section of that scanner CCD assembly has failed. That would need replaced and probably pretty costly.
As was asked above. Does this problem occur in copy mode and does it repeat when you print out a report.

Mar 27, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

197 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...