Question about Brother DCP-340CW All-In-One InkJet Printer

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Unable to clean for dcp 340-cw brother

Called customer support, told them printer wasn`t jammed and had reset. they told me to unplug and reconnect holding the menu button.
it came up with error 46, and told me i would need to get an engineer. can i fix this myself?

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  • julie thomas Oct 01, 2013

    Hiyer Spider ray, i followed you instructions and got '55 OK' on my screen rater than maintenance 80. Any suggestions? I also tried continuing with your instructions and adding in 2783 but my screen just keep saying '55 OK'.

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Try placing a piece of Black Electricians tape over the stepped part of the cartridge make sure it covers the whole of the length this will fool the sensor into thinking that the ink is full. If you just cover a part of it on a near empty cartridge it will save not installed.

This check is done to make sure that the print head doesn't dry out but in my opinion these are set too high and you can waste about 8% of you total ink. If you do this before you install the cartridge you will be able to use all of the ink. Then just replace it with a new taped one...



unable to clean for dcp 340-cw brother - 6dbb0ac.gif

When you have purged , cleaned the print heads, your Brother Printer about 6,450 times it will be unable to print anymore. This is because they recommend that the printer is serviced this will cost you up to £120 (not bad for a printer that costs £60 NOT!!!)

The simple way is to spend £25 and buy your own replacement pads if you are up to taking the printer apart, see service manual this is hard to get hold of as are these instructions !!!!

In the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

You can also RESET using the <2783> If you press the wrong key you will see MACHINE ERROR 46 on the LCD.


Almost forget to EXIT the Maintenance mode enter 9 twice by using the up arrow & set key's to exit from maintenance mode in the same way as entering the 2783 code, or power down the printer.

Brothers own solution is here

LOL

P.S. Check me out on www.windowstipsclub.co.uk

Posted on Sep 23, 2009

  • julie thomas Oct 01, 2013

    its worked now, A slightly different version, mAYBE THATS WHAT YOU MEAN BY TOGGLE-(KEEP PRESSING UNTIL YOU SEE IT) THANKS SO MUCH. X

  • Anonymous Mar 19, 2017

    I followed the instructions, and purged to 00000. Thank you very much!

    But now it says (or the equivilant in English): "Can not change"?

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When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
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