Question about Zone Labs ZoneAlarm Internet Security Suite 2005 (zonealarms5) for PC

3 Answers

I cant open any virus scan program and cant open system restore

When iam trying to open any virues scan program like xoftspySE or similar it doesnt open not even give me any error message also with system restore when i choose the date to restore and press next its doesnt do anything i think i have a virus that stopping me to open some programs also internet explorer opens by itself with different websites so if you can please let me know how to fix it and what do i have to do

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  • Anonymous Dec 26, 2008


  • jdpadilla May 11, 2010

    I had a similar problem in my computer and I tried several steps, I
    even updated my antivirus software and downloaded SpyHunter 3 and it
    didn't work quite well until the entire system was reinstalled. I guess
    that you are facing a virus problem, so if updating your antivirus and
    getting another antispy software doesn't help at all, you'll have
    reinstall your system, because if it continues like that it will crash.
    Get somebody to reinstall your system but remember to get backup of
    your information.



3 Answers

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Go to htpp:// and download Quick Heal Anti Virus Plus or Quick Heal Total Security(PC to Mobile Scan, Antiphishing and Data Theft Protection) as per requirement. It can clear all your problems mail me for more details

Thank you

Bye bye

Posted on Oct 02, 2009

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Hi friend

you have i virus in your system infected you .exe files i advice you to format your pc and backup your data

Posted on Sep 01, 2009

  • cbtmaya
    cbtmaya Sep 01, 2009

    advice you to backup your data and format you pc and install you data

    that's it


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I strongly suggest that you remove Zone Alarm from your computer before you start to install any other virus scan program as its presence prevent other programs to work when you try to install them. For sure I know about it!!!!, make your choice about a good virus program first and stick to it...and install only one, otherwise you are just asking for problems.

To remove Zone alarm completely you have to start you computer in 'Safe Mode' and then go to Add/Remove programs in the Control Panel section to proceed and then reboot.


Posted on Apr 02, 2009

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Posted on Jan 02, 2017

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SOURCE: I have a mini and it won't let me open any

I think you may have some malware on your pc. Especially if its refusing access to any programme or the net and demanding money.

1) Don't send money is a scam.

2) Getting it off is a night mare. You'll need to take it out of the start menu and remove it from you HDD.

If you can get hold of or down load a copy of the ultimate boot cd for windows, this will boot with a windows type shell and then you can gain access to you pc files. or another operating system such as Ubuntu. you'll be able to do the same with this. Just dont install the software.

It would be best to Google this AV scam, there may be some advice there. But without actually being there, I can't help much more.

Posted on Jun 28, 2010

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1 Answer

How do I restore all applications that I have as well as my movies, music and pictures, because one morning when I switch my laptop on everything was just gone.

can you click on the file to try and open it. If you can then you may need to reload the program that is associated with it. If it won't run an antivirus scan of your system but don't rely on Norton or McAfee. I use AVAST because it will find things that the other 2 won't find. After that if it still doesn't work try running an Antimalware program. As a last resort if all that doesn't work try copying the files off and reload your system but remember 1 thing get a good Anti Virus program on that system before you put your file back onto your system to hopefully catch a virus if 1 or more file are infected I would run an Anti virus scan on the system just before you put those files back on.

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I have a warning from control.exe saying my computer is infected with Trojan-BNK.Win32.Keylogger.gen

Run a virus scanning program to remove the virus.
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Dec 11, 2011 | Acer Aspire One Netbook 8.9" Notebook

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Vista 64bit. A few days old. Now getting a blank white square in middle of desktop. If I refresh desktop, background image again fills desktop until I open another window, and then it is back.

That is very strange. I have seen virues do strange things with the desktop and screen savers before. Boot into safe mode (press F8 before Vista Logo comes up) See if you get the same problem.

Turn off any screen savers you have and run a full virus scan.

If this still doesn't fix it search for the system restore wizard in the windows help. Follow the instructions and pic a recent restore point. It should create a restore point each time you install something new.

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Good luck

Aug 25, 2009 | Microsoft Windows? Vista Home Premium...

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A window will pop up that reads internet explorer has encountered a problem and needs to close, is this a virus?

Yes, It is infected with virues. You need to scan your computer from Trojan remover.

Once it is complete just restart the computer..

Important : Don't forget to make system restore point before running Trojan Remover.

Jul 11, 2009 | Computers & Internet

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Need recovery disk

sounds like a viru to me..get malwarebytes anti malware, run it and it should solve problem ... on quick scan, fast and its free...go to try using google chrome browser instead of explorer...its free on same site...safer, faster browser.. hope this helps..thanks for voting!!

May 28, 2009 | E-Machines eMachines Desktop PC

1 Answer

Operanting sistem in quarenten

Any antivirus; unless it finds virus, never moves a file to quarantine. If it moved, then probably your OS is occupied entirely by virus.
Which antivirus are you using? Are you able to login into your system ? If yes, open the quarantine folder and replace all items. It is best if you do it in safe mode. Then scan for that trojan horse again. But before that, back up your important data and then scan. I recommend you remove all the virus after backing up of data and format your system once (all drives) and do a fresh install of OS.

If you are unable to open quarantine, try system restore to restore to a point earlier before that scan. It is in All Programs>Accessories>System Tools.

Jan 16, 2009 | Microsoft Windows XP Professional

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I have virus attack on my computer how to remove

You may download free antivirus software like AVG and Avira and run it to your computer.

Nov 13, 2008 | Compaq Computers & Internet

2 Answers

Please help me please...

Hi friend,

Yes it is a virus. do one thing do a system restrore.But take all the backup first because once you do a system restore it will restore you PC to earlier time and all the data will do a system restore go to start>programs>all accessories>system tools>system information.

If you don't want to do a system restore then just remove the firefox and run a virus scan.Kaspersky is waste use bit defender and spyysweeper both to remove all the viruses.


May 06, 2008 | Computers & Internet

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