Question about Zone Labs ZoneAlarm Internet Security Suite 2005 (zonealarms5) for PC

3 Answers

I cant open any virus scan program and cant open system restore

When iam trying to open any virues scan program like xoftspySE or similar it doesnt open not even give me any error message also with system restore when i choose the date to restore and press next its doesnt do anything i think i have a virus that stopping me to open some programs also internet explorer opens by itself with different websites so if you can please let me know how to fix it and what do i have to do

Posted by on

  • Anonymous Dec 26, 2008

    *cryingface*

  • jdpadilla May 11, 2010

    I had a similar problem in my computer and I tried several steps, I
    even updated my antivirus software and downloaded SpyHunter 3 and it
    didn't work quite well until the entire system was reinstalled. I guess
    that you are facing a virus problem, so if updating your antivirus and
    getting another antispy software doesn't help at all, you'll have
    reinstall your system, because if it continues like that it will crash.
    Get somebody to reinstall your system but remember to get backup of
    your information.

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Hi,
Go to htpp://xviruslab.blogspot.com and download Quick Heal Anti Virus Plus or Quick Heal Total Security(PC to Mobile Scan, Antiphishing and Data Theft Protection) as per requirement. It can clear all your problems mail me for more details keerthyinfo@rediff.com

Thank you

Bye bye
keerthy

Posted on Oct 02, 2009

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Hi friend

you have i virus in your system infected you .exe files i advice you to format your pc and backup your data

Posted on Sep 01, 2009

  • cbtmaya
    cbtmaya Sep 01, 2009

    advice you to backup your data and format you pc and install you data



    that's it

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  • 24 Answers

Hi,
I strongly suggest that you remove Zone Alarm from your computer before you start to install any other virus scan program as its presence prevent other programs to work when you try to install them. For sure I know about it!!!!, make your choice about a good virus program first and stick to it...and install only one, otherwise you are just asking for problems.

To remove Zone alarm completely you have to start you computer in 'Safe Mode' and then go to Add/Remove programs in the Control Panel section to proceed and then reboot.

Thanks,
Lucus123

Posted on Apr 02, 2009

1 Suggested Answer

  • 1705 Answers

SOURCE: I have a mini and it won't let me open any

I think you may have some malware on your pc. Especially if its refusing access to any programme or the net and demanding money.

1) Don't send money is a scam.

2) Getting it off is a night mare. You'll need to take it out of the start menu and remove it from you HDD.

If you can get hold of or down load a copy of the ultimate boot cd for windows, this will boot with a windows type shell and then you can gain access to you pc files. or another operating system such as Ubuntu. you'll be able to do the same with this. Just dont install the software.

It would be best to Google this AV scam, there may be some advice there. But without actually being there, I can't help much more.

Posted on Jun 28, 2010

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Probably you have a trojan virus in your system. Try to do a System Restore to solve the problem. Scan your computer afterwards with your anti-virus. If this not solve the problem, try to use your Windows OS CD installer, boot it and use CHKDSK to repair files and your system.

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Follow the given instructions to remove Trojan Virus from your PC.
1. Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it.
2. Exit the antivirus program on your Mac. Restart your computer again to ensure that the Trojan has been deleted. Empty the trash can on your computer once it is back up and running.
3. Disable the System Restore feature if you're a Windows user. Go to "Start" at the bottom of your screen, then right-click the "My Computer" icon to go to "Properties." Check "Turn off System Restore" under the System Restore tab in the "Properties" window, then select "Apply." Confirm that you want to disable System Restore by clicking "Yes" and "OK."
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5. Scan your files to detect the Trojan file. Follow the instructions in your antivirus program to delete any suspicious files. You may want to write down the path and file name of the Trojan, which is usually found in the "C:\" hard drive. Then, edit your computer's backup registry by choosing "Start," then "Run." Type "regedit" in the window that appears and click "OK."
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Dec 24, 2010 | Webroot AntiVirus with AntiSpyware &...

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We downloaded chrome in order to access google earth. We had problems witht he download, so we uninstalled google chrome. After deleting we lost all our desktop icons and access to many of our programs. We...


You can access google earth from any browser.
If you are having problems with your shortcuts, you may have the security centre virus.
Try a full scan with malwarebytes.
Try a system restore if you do not have a virus infection.
programs / accessories / system tools / system restore.
Or access system restore from F8 menu on boot up

Sep 30, 2010 | Google Chrome

2 Answers

Webroot wouldn't quarantine the virus found because of something like a 'keycode'! What is this & what do I do? I bought ths program by downloading & now it couldn't remove the virus on my compute....


Not all anti virus / anti spy-ware can do everything

some information that may just help you use the link below only from a clean computer

MBAM

Disconnect that computer from the internet !

using a CLEAN computer download the MBAM program as mentioned in the link and copy it to a USB key.

copy it from the USB key to your desktop on the infected computer and run it as directed in the link.

You may want to do this from SAFE MODE
Run the program but do not change any options.
when it has don't let it delete anything it has found.

When it is done TURN OFF your system restore on ALL drives.

At no time should you allow the infected computer to go on-line.

When it is done then get yourself a copy of AVG 8.0 free and install that on the infected computer.

When installed do a FULL, SLOW scan without doing any updates.

Do NOT cancel any of the programs until they are finished.

If not mentioned go to your control panel, select system, then the system restore tab and TURN OFF system restore on ALL drives and then shut down and re start.

Do not try to use system restore to go back. It may already have corrupted your restore points

Aug 28, 2009 | Webroot AntiVirus with AntiSpyware &...

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Dave,
I'd recommend backing up your shortcuts, and taking note of all your firefox addons, and then removing firefox completely, rebooting, and open IE to see if it affects IE. Then reinstall firefox and check it out. If that doesn't fix it... do a system restore to a known date when the system worked fine.
good luck,
RoJoKa

Dec 26, 2008 | Mozilla Firefox

1 Answer

I bough the norton 360 2.0 premier edition with 2 year subscription upgrade with up to 3 computers use on line 12/1/2008 I pplaced it on my table top computer ok. A day or so later I went and put it on my...


Hi! I have previously had problems with AntiVirus (Norton once) being disabled by a virus which made it hard to start it going again. There are a lot of viruses do not show up on Norton,. You should install a spyware catcher such as Spyware Doctor. I have Stopzilla, (anti-spyware) and cannot yet comment about its helpfulness. They are not free but cost a lot less than Norton. A lot of people prefer AVG Grisoft Free as their Antivirus prpgram but we all need an anti spyware program !Because I get mainly spywares, and rarely viruses, I feel that Norton may be getting obsolete and not providing sufficient protection. I call them all, loosely speaking viruses

Your computer has crashed due to what i will call loosely a virus, it could be spyware trojan etc.

CLOSING PROGRAMS IN TASK MANAGER
What I'd do first it to go back to your task manager, and try to end the
processes and programs that you see running.
Can you see on topbar of task manager, there is a choice "programs" and one "processes".
See the running programs and processes, do you recognize any names there?
The virus may be one of the processes running there. Dont end them unless you know
what you are doing
End the programs you see running there. Try to do so slowly.one by one.
Things should get better once you have closed a lot of programs.
Its a very slow process and you need patience

If that does not work, you will need to restore to older settings and your
files and docs stored on hard drive will not get lost

SOFT RESET/SYSTEM RESTORE
You need to do a system restore.
How you do that depends on what make you have such as Dell, advent etc
Maybe you'll need to switch on, and while it is booting, press F12 or F10.
You will to check with the manufacturer how to do system restore. You can
find instruction manuals online etc.
Here your computer goes back to the way it was at a restore point created on a
previous restore date.

HARD RESET/RESTORE TO FACTORY SETTINGS
you probably wont need to do that. Your stored files and programs you have installed
will get wiped out.Unless they are super-important, let them go

Get back to me if you have more difficulties and i hope u found that to be of somehelp
papertigers@papertigers.me.uk

Dec 13, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Explorer error


It is a virus definitely. I have a friend who had the exact same problem with Vista on his Sony Vaio laptop. Lucky for him it was under warranty, and he was able to get it replaced. It is definitely a virus. Mozilla doesnt shopup and IE7 having problems connecting to any site.

I recommend that you try this online utility to scan for malware, virus, adware, etc:
http://housecall65.trendmicro.com/
I generally run my antivirus and Syware remover software on a daily basis, and thought my system was clean. However, I chanced upon this site and simply did a scan (its FREE!!) and it found 2 trojans, 3 malware and a host of other stuff. I really recommend you try it..its FREE after all :)

If that doesnt resolve your issue, I recommend doing a system restore. there is no other way.

Hope you rate this solution as Fixya. I would greatly appreciate your show of gratitude.

Cheers!
IrishDruid

May 06, 2008 | Internet & Communication Software

1 Answer

Explorer error plase help


It is a virus definitely. I have a friend who had the exact same problem with Vista on his Sony Vaio laptop. Lucky for him it was under warranty, and he was able to get it replaced. It is definitely a virus. Mozilla doesnt shopup and IE7 having problems connecting to any site.

I recommend that you try this online utility to scan for malware, virus, adware, etc:
http://housecall65.trendmicro.com/
I generally run my antivirus and Syware remover software on a daily basis, and thought my system was clean. However, I chanced upon this site and simply did a scan (its FREE!!) and it found 2 trojans, 3 malware and a host of other stuff. I really recommend you try it..its FREE after all :)

If that doesnt resolve your issue, I recommend doing a system restore. there is no other way.

Hope you rate this solution as Fixya. I would greatly appreciate your show of gratitude.

Cheers!
IrishDruid

May 06, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

A Virus problem


Turn off system restore and try running AVG in safe mode as this stops any trojans from running, hence stopping any removal of the file. When the trojan has been deleted turn system restore back on.

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