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Either the wick was improperly installed or you may not have allowed enough time for the wick to soak in the kerosene and become evenly distributed. Check the placement of the new wick and allow time (several hours) for the wick to absorb the kerosene.
what make and model is it? They are very simple to change,never heard of 1 "Not" lighting tho,unless you have water in tank and the wick sucked up the water...water don't burn,You can also raise the wick in their now if it has never been raised,as long as it don't have "riviet"looking things attached to sides of wick to fit it wick housing(Sears is good for that)If it a round or square heater it pretty much the same you have to remove the outer shell of heater, its always a good idea to dump out fuel first,at the base of wick their is usually 3 wing nuts or screw that hold wick Assembly in,after removing them you pull housing up to remove ,notice how the old one is on and remove and put new one on,when putting back in make sure wick fans out and goes to bottom tank,put back to gether and your done,most replacement wicks come with directions and height setting for the wick, Its not real hard as long as you pay attention
As "guest" reported, the wick replacement for RMC95 series is the same as his posting for the DH2301.
After calling my local Tractor Supply and searching the net, I had it but it ain't easy. My sleeve doesn't come out necessitating cranking the knob up (wick will be level with the top) find the three holes (more like two are slot and one is a hole) then where the diagonal grooves are, there is ANOTHER HOLE which you must snap the pin in both of those all at once!
The good news is, you get one in, the rest are cake. I was pretty frustrated so I hope this helps others.