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Data loss... Hey! Is it normal that i lost all data when i just change the battery (after shutting down of course) ..? i hope it won't happen each time... Thanx to let me know if it happened to you as well!

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  • adpit Nov 26, 2008

    well, the MP3 is brand new and i changed the battery just a minute after it went flat. I actually just read on your website a similar case and it's obviously not supposed to happen. So I guess i will just change it for a new one if it happens again. Thx for your help anyway and keep helping us! =)


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If you leave the battery out, or dead, for an extended amount of time, it will reset. if you replace batteries as soon as they start going weak, you shoul dbe fine.

Posted on Nov 25, 2008

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I have an RCA mp3 player M4304 and the battery says full, but it shuts down and reads "low battery" after 10 minutes. Can the battery be changed? If so, how?

If the MP3 player battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced.

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Press and hold the play/pause button on the player while you click the reset button with a paperclip or something...
Continue holding the play/pause button until the player restarts into recovery mode (should be under 30 seconds).

From the recovery mode menu you have a couple different options, I would select the option which says something like "find errors" or "scandisk" (I forget exactly what it's called). If it comes up with a scanning progress bar which takes several minutes to complete it's actually scanning the disk; if the progress bar blows through in only a few seconds, and or you hear odd repetitive clicking coming out of the device (or don't hear the whirring of the hard drive at all!!), that's usually a tell-tale sign of a hardware failure of the hard drive.

This is the first and safest option in attempting to recover your player without risking data loss, the next options involve reloading the firmware which can result in data loss, and formatting the disc which will result in data loss but try this option first before doing anything else...

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1 Answer

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It is easier to reformat the mp3 player. When the mp3 is plugged in to the PC, go to my computer, the double click the mp3 player there. You will see internal storage, right click that and click format. You will lose all the stuff on the mp3 player.

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Will not turn on

Howdy! Same thing happens to me after only a while of having it. iRiver were of very little help but I found my solstice in selling it to some other unfortunate person. I found if you charge it for a hour and then take out the charger, remove the battery and replace it, it will go. What a pain! Perhaps the battery drains out when it sits unused for a few days.

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