Question about LG GSA-2166D DVD RW Dual Layer Burner

1 Answer

Problem installing the device,keeps restarting the pc

When i plug in the device and it shows the 'found new hardware' in the tray it suddenly switches off the pc and restarts and repeats that while it's plugged.I tried plugging the device while the pc is off or like a plug-and-play device or even in different usb ports but it made no difference.I even downloaded service pack 1 in case of a problem with the usb drivers but still makes the same.I have windows xp.Does anybody has any idea of what i can do?

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  • Mar Meti Jan 03, 2007

    i installed service pack 2 and the drivers and then connected the writer but still the same problem...

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You will probably have to install Service pack 2 to overcome this problem, which you should install for security reasons anyway. If a driver came with the DVD writer, this should generally be installed first, then the writer connected into a USB port.

Posted on Jan 03, 2007

  • andrew pester
    andrew pester Jan 03, 2007

    It must either be a faulty drive or your motherboard is not able to supply the required amount of voltage to the usb port, deending on how many peripherals are used and the output of your power supply or conflicing with another peice of software driver.

    Try the drive in another persons pc to eliminate hardware failure.

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