Can not print anything and looks like printer isn't listed
I had to unplug my printer for a few moments since I did a little rearranging of my desk. I plugged it back in and immediately started using my computer which I wanted to print something and nothing happened. A little box popped up stating "No HP Devices have been detected." Under Programs, I found HP, clicked it but my printer model did not show up. I put the disk in and tried to "add a new printer" (though it's the same printer I've been using all along), and I still can't print anything. It seems like I have to start all over which I've tried but to no avail. Can you please help me? Thank you so much!
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first remove the power plug and the usb from the printer wait for few minutes and place them back first the power then the usb then press start setting printer and go to printer propertes in printer page you will see the printer drivers which are instaled make the prinriter you are using as defult if you see no printer drivers then install the software which came with the printerall the printer software should be installed then go to the taskbar you will see the printer icon click them to open then delete all the contents then click to close then go back to the printer page right click the defult printer and click tgeneral in general you will see print atest page click it
Remove the printer cartridge and check for any jams. If you don't see any large pieces of paper jammed in the printer, they may be smaller pieces so take care to notice anything small that shouldn't be there.
Place the cartridge back into the printer.
You may also want to unplug the power, wait a moment and plug it back in to clear the error and see if the issue corrects itself.
You have to clear out all documents one by one in the print que before you can delete the one causing the trouble. On the bottom right side of your pc screen, find the picture of the printer and right click with your mouse on it. Open your print que and right click on each document and choose "delete" until therer are none left in the print que. If this does not clear that last document, then unplug your usb cord that connects the printer to your pc and wait a few moments, and then plug it back in. This should clear it out.
I would do all of the following and see if yo can clear this code. It is not on any Canon list of possible codes, so I have no idea what it means., but let's do this:
Turn off the printer and unplug it.
Remove the print cartridges. Look at them, are they leak free? Look into the cartridge holders. Are they clean?. Dried ink or blobs should be cleaned off with a little alcohol and a qtip.
Are the little wire holders bent or broken? Do they look exactly the same?
Turn the printer back on reinstall the cartridges.Check in your printer preferences/services and clean your cartridges.
Now turn it off again and unplug it. Open the paper jam door and gently push the paper roller forward until it clicks. At the same time, look for even the tiniest scrap of anything in there.
Close the paper jam door and plug your printer back in. Restart your computer.
If the problem is not solved. You may need to reinstall the printer. Do You have your original disc? Be sure to do a clean install. ( Turn off all running programs in the lower right corner including your virus control. Also go to Toolbar>tools>internet options>general>and delete all you cookies and temporary internet files.) Turn off and unplug your printer.
Reinstall the software. When it is finished if it has not told you to plug your print back in do so now. Restart your computer and turn your printer on.
The wonderful Asante tech support people talked me through this fix (for free), just the other day.
This is for system 10.5.x:
1. Delete that printer from your list of printers in System Preferences.
2. Make sure your computer, printer, and Asante box are all hooked up together and turned on.
3. Click + under the list of printers in System Preferences.
4. Click AppleTalk icon in top row of dialogue box that appears.
5. After a moment, click Bluetooth icon instead.
6. After a moment, unplug the power cord from your Asante box (but not from the electrical outlet).
7. After a moment, re-plug the power cord into your Asante box and, as
soon as possible after the "TX" light comes on, click the AppleTalk
8. Within a few moments, your printer's name should appear. Highlight
its name, then make sure all the information about it that appears is
correct, then click "Add."
9. Everything should communicate beautifully. I had no further problems.
I shut my computer down unpluged the printer from the back of the computer then put it all back went to look on the computer to check that I had the right printer on the computer that is how I fixed it.