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CAdams938 We are in a chat and you can't see what I'm typing. I can see your messages. How do I remove the old driver?

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  • cadams958 Nov 25, 2008

    Thanks. Let me try the driver removal, but your weblink to a new driver did not get saved in our previous chat. I could see what you were typing, but obviously you could not see my text. Can you re-post the web address for the updated driver? Then I'll try your solution and advise on the outcome.



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I dont know this has happened yesterday as well I havereported the problem to the support staff. Anyways to remove the old driver you can do it from control panel->add/remove programs. You can also do it from Device manager. To do that Right-click on my computer->proprties then click on the hardware tab and then click on device manager. You wll find your printer under printers and faxes section. Right-click and un-install

Posted on Nov 25, 2008

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