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After placing the document on the glass of the HP J6480 scanner and it comes up on my ViewSonic I cannot email it. Pleez help. Thanks. Bob C

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Use a diferent application software instead
cheers

Posted on Nov 25, 2008

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When document is scanned to email--email copy shows a large yellow band down the left side of the document--shows everytime--replaced toner--cleaned everything--willl not go away


You need to isolate the problem first. Try scanning from the ADF and then scanning by placing the document on the glass. If the error shows on both then it is likley you have an issue with the scanner. If it only shows on the ADF copy then most likley the glass is dirty and needs to be cleaned. Curious as to why you replaced the toners to resolve a scanning issue? The scanner does not use any of the toner system, it is purely electronic.

Mar 22, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

How do i use my scanner


If you have loaded the software for the printer/scanner.
Go to your HP director Icon and start this program.
you should see your Scanner / printer listed under Select device.

You can place a document/picture in the document feeder on top.
OR you can place the document / picture directly on the glass.
(Lift the hinged lid to reveal the scanner glass)
Don't worry the document feeder uses a different scan wand.
Now document / picture in place select the Scan document or Scan picture icon from the HP director. Depending on which type of document you have placed in / on the scanner.

Scanner should warm up then scan presenting you with a preview image. From here you can decide what and where to go.

You are not limited to just the HP director.
Other applications can use the twain source to activate your scanner software. This will transfer the scan to your application.
Irfanview is a prime example. Image viewer that will let you "Acquire" and image from you scanner. Be sure to select the twain source.

Good luck!


Nov 10, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Black line when using feeder


Not familiar with this model in particular, but if you lift the document feeder, as if to place an original on the glass, there is either a narrow filter glass on the left of the main contact glass, or in many cases it is attached (clipped on) and lifts up with the document feeder cover. Clean this glass. If it is clipped on to the cover, remove it, and clean both sides. I hope this helps.

Please rate solution :)

Apr 24, 2009 | Printers & Copiers

1 Answer

I have an HP Office Jet v40. No problems when I


Sannaer glass is dirty: Cleaning the scanner glass and white reference strip Follow the steps below to clean the scanner glass and reference strip: Remove any loose paper debris that may be present.
  1. Carefully clean the white reference strip on the underside of the scanner cover (or top cover) with a clean, lint-free cloth, moistened lightly with isopropyl alcohol. Clean only the white plastic part on the scanner cover.
  2. For those models that have a scanner glass, clean the scanner glass with a lint-free cloth, moistened lightly with glass cleaner. The HP Officejet K series and HP fax 1220 have a scanner opening instead of a scanner glass. Make sure that no debris is in the scanner opening. Use canned air to gently blow dust and debris from the scanner slot.
  3. Replace all removed components and close the unit.
  4. Plug the power cord back in and turn the unit back on.
  5. Make a copy to verify the lines are not present. If lines are still present and there is nothing visible on either the scanner glass or the reference strip, the unit will require service.
Instructions are on this HP link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu50325&lc=en&dlc=en&cc=us&product=60630&rule=30380&lang=en

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 03, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Officejet J6480 has scanner failure


sometimes cleaning the scanner glass plate would fix this issue.

turn of the printer.

wipe the scanner glass flat form with with a cleaning wipes or a plain water and a tissue (just a little water in the tissue). make sure the glass is clean with dirt and dust.

turn on printer.

hope this helps, please rate.


Feb 07, 2009 | HP Officejet Wireless Multifunction...

1 Answer

Problem scanning or copying


Hi BOB

Click on the below link "Solve my problem" for the solution

Solve my problem

Thanks and regard
Rizwan
rizwan84tx@gmail.com

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HP 7410 streaks when using auto document feeder to make copies


the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder

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Scanner


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