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just go to the printer folder right click the printer and then choose properties then click the ports tab and find a usb port. check it and click apply. then it should work. if not then i cant help you sorry. i had the same problem and the sollution was the port.
ok you can not just simply download drives from the internet. If you have a home computer that is plugged into the printer that has bluetooth then get a bluetooth usb and plug into the laptop, and it should print from the laptop.