Question about Office Equipment & Supplies
I was having the same issue with premium paper. It wouldn't take it, but it did okay with paper of less quality because it was rougher. Here is my solution.
Unplug your printer and remove the paper feeder tray. Flip the printer on its side and underneath, you will see a rubber piece that feeds the paper through the machine. Wipe it down thoroughly with rubbing alcohol on a cotton disc or ball. You should get a bunch of brownish grime coming off on the little rubber dealy. Blow dry, plug in, and you're good to go. Just did big print job to test. Good luck!
Posted on Jan 10, 2010
Thanks efrankparr, that was helpful. I found that to get both sides of the pickup rubber roller clean I had to open the back door too.
Posted on Jan 19, 2010
You can unclip the holder with the rubber paper collector. I turned it to an unused part of the rubber band and added a thin layer of card under the rubber to give it more traction. Hope this helps
Posted on Jun 04, 2010
There must be an obstruction in the paper path, pls see underneath the printer platform or inside your printer
Posted on Nov 25, 2008
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Posted on Jan 02, 2017
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