The disk tray won't open.
There is no disk stuck in there.
When I press the eject button, the words "load disk" light up and I can hear the tray trying to eject, but it never does.
Then it will say "no disk" after a few seconds and not do anything else.
Your problem is more than likely mechanical. There is a belt that makes connection between the motor and the loading mechanism. Take the unit apart. Remove the belt it is probably in the front. Clean the belt and pullies with denatured alcohol. reassemble. The best solution is to replace the belt but this may get you working till you get one. Belt sources http://www.mcmelectronics.com/
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Honestly, there is not much hope on this one. I read your posting and did not want to ignore it. Is this a new unit, recently purchased? If it is, try returning it to the local store for a refund or exchange.
Most stores have a 14 day return or exchange policy on their electronic equipment. Please review the back of your receipt to find out the window for returns. If it has been more than 14 days and you are within 1 year of the purchase, you can contact the manufacturer to have the unit repaired under warranty.
The tray is composed of rounded geared teeth devices that come in contact with each other to open and close the tray. These are held together by an elastic band, if this band is out of place then that would make sense if your device fails to open or close. This unit needs to be repaired by a professional as new parts are required... Best of Luck!
I've had the same problem for some time. I have found that if you insert a VHS tape on the cassette side, insert then eject, and then switch back to the DVD player the DVD door usually opens right away. Not sure what if any corrolation there is between the two sides of the player but it's worked for me.
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unplugged the dvd player and then re plugged, power on then press the eject button. if still the loading tray won't open, at this time you will need to remove the cover of the player to access the loading tray mechanical assembly. then check for an stuck up or broken rail plastic loading assembly it was installed drive by the loading motor.if ok, check the limit switch might not get contact which the processor not turn on the supply for the motor.
You need to unlock the tray. The instructions are in your owner's manual. Common unlock codes are: Power off the DVD and hold the stop button for 5 seconds, then press eject. or Power off the DVD and hold the eject button for 5 seconds Some models need the power on when you do this. I could not find an online manual for details.
The disc tray does not eject when the OPEN/CLOSE button is pressed.
Follow the steps below to troubleshoot this issue. IMPORTANT: The
disc tray will not open while a disc is loading; this is normal
operation. If this is the case, wait until the disc is finished loading
before pressing the OPEN/CLOSE button to open the disc tray.
Make sure the disc tray is not locked; if necessary,
Perform a power reset.
Press and hold the POWER button for 10 seconds until the BD player turns off.
After the BD player turns off, press the POWER button again to turn it back on.
Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
Turn off the BD player.
Turn the BD player back on.
Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation. NOTES:
The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required
This problem was driving me crazy, until I found a solution.
This is what you need to do.
When the tray is open grab the flap door that goes up when the dvd goes in. Hold it down as you the DVD tray goes in. (Its spring loaded) This allows you to have direct access to the front of the tray even when the DVD goes all the way in. Hold the tray in with your finger by pushing in firmly on the far right corner of the DVD tray. The DVD tray will try and come out, continue to hold it in while pressing the eject button on the remote. If you are firmly pressing in on the right corner of the tray it should only take a few times of pressing eject when you see the Disk symbol on the screen and you will here the DVD start loading. When you know that it is starting to load release the front door flap. You can then use the DVD player as normal.
Unfortuntely you will need to do this each time a DVD is loaded.
Unplug power cord. Wait two minutes and plug it back. Keep repeatedly pressing the eject button while you start the unit, before it starts reading cd inside. Do this a couple of times. If you cannot eject the disk in this way you will need to take unit apart. Unit won't start until the disk is inside, as it tries to read the disk , disk is faulty and unit get stuck.