Question about Logitech Cordless Desktop MX3200 Laser Keyboard Mouse

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I have a wireless mouse and keyboard, it stopped working, I changed batteries and tried to follow instructions on how to reconnect. I got to step one, pressed ctrl.alt and F12 it went to step 2 when I pressed connect it went back to step 1

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Normal 0 Normal 0 Press the Receiver button (and the lights will start flashing.
Then if it’s the Keyboard that isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
If it’s the MOUSE, push the small RESET/CONNECT button on the back of the mouse to connect. Then they should work okay. Hope this helps. Bud

Posted on Jan 17, 2009

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I have microsoft wireless mobile mouse 3000, the usb itself works but the mouse however doesnt even when i change new batteries, i tried reset the mouse but the lighting part appears black..help?


There are several different methods in resolving this issue. Before you perform these methods, make sure that the battery of your cordless mouse is fresh. Then, try this first method..
Method 1: Resynchronize your device with the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or the keyboard with the receiver, follow these steps.
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device

mongkey_1.jpg
Method 2: Install the latest software loadTOCNode(2, 'moreinformation'); Download and install the latest Microsoft IntelliPoint and/or IntelliType software. For more information, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/download/download.aspx?category

I hope these works for you. Should you need the other methods, kindly reply for follow up. Good Luck!
Mongkey
"Understanding explains better..."

Jan 30, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My wireless keyboard has stopped working


theres a grey reset button on the upper left side on bck of keyboard... problem is i dont remember how to sync it to the reciever??? im having same problem lol

Apr 10, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

Wireless mouse stopped working. it does not work after 2 wks. of use.


Try the following:

1. Change the batteries.
2. Hold the connect button on the wireless USB adapter and the connect button underneath the mouse at the same time for five (5) seconds and release them both.
3. If you get the same problem, try connecting the USB receiver into another USB ports of the computer.
4. Try different computer.

If same problem occurs after following the steps above, then you may need to contact the manufacturer of the wireless mouse and have them repair it for you.

Have a good day!

Nov 25, 2009 | Logitech Cordless Mouse

1 Answer

Keyboard has stopped working. have replaced batteries, tried to reconnect wireless channel and still nothing. I then rebooted and still nothing. Is is time to give up? Also, a side note the keyboard...


I have had the same problems on an XP configuration. You need to completely uninstall the Logitech drivers and first connect a wired keyboard.
Then reboot and follow the installation instructions for the Logitech keyboard/mouse combi. This probably means running the installer and then connecting the USB device.
It can actually take a few reboots before everything works, very annoying stuff.

Oct 20, 2009 | Logitech Cordless iTouch Keyboard/Cordless...

1 Answer

My logitech wireless mouse works but the wireless keyboard does not. When I try connecting the keyboard the mouse stops working. I can get the mouse working but can't get the keyboard working. The only key...


The keyboard is not recognized by your PC. By the way, do you have the software installer for your keyboard.? Run the installer in your PC, and try again
if it now recognize the keyboard.

Sep 24, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

Optical light on Mouse not working


Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

Sep 06, 2009 | Microsoft Wireless Notebook Optical Mouse...

3 Answers

Dell wireless mouse and keyboard-no instructions


Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!

Jun 27, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Mouse no longer works


Try this article:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=2149

Let me know if the issue still persists. If it is resolved, kindly rate the solution.

Cheers!
IrishDruid

Jun 26, 2009 | Logitech Cordless Mouse

1 Answer

Keyboard (laser)


Did you replace the batteries in the wireless keyboard? If not try doing that first and then use the following info.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jul 03, 2008 | Keyboards & Mice

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