Question about Sony Handycam CCD-TRV37 Camcorder

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Tape will not eject

I cannot get the tape to eject on my TRV-37. I noticed when I put it in the mechanism went 1/2 way down, paused and then went the rest of the way down. Now I beleive it is "eating" the tape. I get the flashing symbol to eject, but the mechanism won't move when I push the eject button. I do hear it making noise like it normally does. Help. Thanks!

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Re: Tape will not eject

This mceahnism is now defective and only a skilled workshop technician can do this job. If you need the service manual and parts we can help. Siva

Posted on Jan 05, 2007

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  3. Remove the AC power supply from the camera.
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  5. Slide the power switch back to the OFF position.
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"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} To manually remove the tape from the Canon ES900 video camera do the following after reading all below.
1. Remove the two small screws from the tape door face. I show the entire carriage removed.
2. Look for the small metal peg on the left side, about 1” down from the top of the tape carriage.
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It seems this is a common problem with this unit; Canon should have put a better motor here in this critical area.
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